Joyce Thomas Email & Phone Number

Mendota Heights, IN

• Handled PA Personal Injury Protection and Medical Payment auto losses for State Farm Insurance Company.
• Confirmed coverage, monitored payments, arranged independent medical exams and issued coverage denials.

West Lafayette, IN

• Managed personal lines auto losses for State Farm Insurance Co.
• Handled IL and IN losses in a team environment.
• Confirmed coverage, completed liability investigations, arranged inspections, and send necessary letters required per state.

Englewood, CO

• Handled bodily injury losses for State Farm Insurance Co on personal lines auto policies.
• Handled NV losses.
• Confirmed coverage, completed liability investigations, arranged inspections, made settlement recommendations on bodily injury losses and settled claims.

Freeport, IL

• Handled personal lines property losses for Met Life’s Catastrophe Team.
• Reviewed and collaborated supplements, answered coverage questions, requested reinspections, prepared denial letters and issued payments.

Hammond, LA

• Worked British Petroleum Oil Spill claims for Worley Adjusting Service’s Large Loss Unit.
• Handled business interruption claims for restaurants, commercial fisherman, and vacation rental properties.

Chicago, IL

• Worked a variety of temporary assignments.
• Handled professional liability, commercial auto, dram shop, and construction defect losses at the Office of Special Deputy Receiver.
• Worked in a dedicated unit McDonald’s unit for Gallagher Bassett (primarily premises and products liability claims), and personal lines property losses for MetLife Insurance.

Westchester, IL

• Handled large losses for 78 local municipalities.
• Cases include police excessive force, zoning, and employment liability.
• Handled all phases of discovery.
• Attended settlement conferences and trials.

Workers Compensation

Associate In Claims

Chartered Property Casualty Underwriter

Associate’S Degree, Management

Property Insurance