Joydeep Das

Joydeep Das Email and Phone Number

Transaction Risk Investigator at Genpact | Cybersecurity Certification
Joydeep Das's Location
Bally, West Bengal, India, India
About Joydeep Das

As a recent BTech graduate from Techno India College Of Technology with a specialization in Electronics and Communication Engineering, my academic pursuits have equipped me with a solid foundation in cyber security, which I applied extensively as a Transaction Risk Investigator at Genpact.At BT Group, our team enhanced the customer verification process and streamlined resolution protocols, evidencing my commitment to operational excellence and effective communication. I thrive on challenges that require innovative thinking and a detailed-oriented approach to safeguarding online transactions.

Joydeep Das's Current Company Details

Transaction Risk Investigator at Genpact | Cybersecurity Certification
Joydeep Das Work Experience Details
  • Genpact
    Transaction Risk Investigator
    Genpact Jul 2024 - Nov 2024
    Kolkata, West Bengal, India
    Conduct investigations to identify and mitigate online ecommerce risk.Utilize excellent judgment to make independent decisions regarding complex transactions and customer authentication.Engage in frequent written and verbalcommunication with department management, risk analysts, risk engineers, company associates, and third parties.Ensure productivity and maintain highest quality assurance standards.Ability to successfully navigate websites.Understands and adheres to workflow directions, SOPs.Performs a variety of routine standard tasks in non-voice queues like email, chat etc. SOPs.Performs a variety of routine standard tasks in non-voice queues like email, chat etc.
    View
  • Bt Group
    Business Advisor
    Bt Group Sep 2023 - Jul 2024
    Kolkata, West Bengal, India
    Enhanced Customer Verification process Effectively maintaining data sheets and reportsEnsured clear interaction Achieved successful resolution Streamline process by using faster process to give resolution to customers
    View

Joydeep Das Education Details

Frequently Asked Questions about Joydeep Das

What is Joydeep Das's role at the current company?

Joydeep Das's current role is Transaction Risk Investigator at Genpact | Cybersecurity Certification.

What schools did Joydeep Das attend?

Joydeep Das attended Techno India College Of Technology, Gurunanak Institute Of Technology 143, Jogamaya Memorial Institute.

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