Transaction Risk Investigator
Conduct investigations to identify and mitigate online ecommerce risk.Utilize excellent judgment to make independent decisions regarding complex transactions and customer authentication.Engage in frequent written and verbalcommunication with department management, risk analysts, risk engineers, company associates, and third parties.Ensure productivity and maintain highest quality assurance standards.Ability to successfully navigate websites.Understands and adheres to workflow directions, SOPs.Performs a variety of routine standard tasks in non-voice queues like email, chat etc. SOPs.Performs a variety of routine standard tasks in non-voice queues like email, chat etc.