Joy Jurilla

Joy Jurilla Email and Phone Number

Senior Customer Success Manager | Revolutionizes lead generation and pipeline management, empowering businesses to achieve unprecedented growth. @ B2B Rocket
Joy Jurilla's Location
Metro Manila, Philippines
About Joy Jurilla

In today's digital era, everything is accessible with a tap. As our customers evolve, we're committed to staying ahead, making our services more relevant than ever.At B2B Rocket, we spearhead a global team, excelling in sales automation and startup scaling for sustainable business growth. We prioritize efficiency, revenue, and lasting success.Interested? Connect with me here.Email | joy@b2brocket.aiCall | +1 (226) 2709197Customer Service | B2B | Sales Innovation | Revenue Growth | Build Pipeline | Business Development | Strategy | Communication | Leadership | Artificial Intelligence | Automation | B2B sales acceleration

Joy Jurilla's Current Company Details
B2B Rocket

B2B Rocket

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Senior Customer Success Manager | Revolutionizes lead generation and pipeline management, empowering businesses to achieve unprecedented growth.
Joy Jurilla Work Experience Details
  • B2B Rocket
    Customer Success Manager
    B2B Rocket Jan 2024 - Present
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  • Pipeline Signals
    Customer Success Manager
    Pipeline Signals Oct 2022 - Present
    Toronto, Ontario, Canada
    Ensures the success and satisfaction of our clients who use our sales pipeline management software, Pipeline Signals. Assists with the onboarding process for new clients, understanding their specific needs and goals, and creating a customized onboarding plan to ensure a smooth transition to our software.
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  • Sales For Life
    Customer Success Manager
    Sales For Life Oct 2020 - Present
    Toronto, Ontario, Canada
    Ensures the successful onboarding, adoption, and ongoing engagement of our clients who have invested in our sales training and enablement programs. Serves as the primary point of contact for our clients.
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  • Sales For Life
    Delivery Operations Coordinator
    Sales For Life Mar 2020 - Oct 2020
    Toronto, Ontario, Canada
    Responsible for planning, organizing, and overseeing training programs. Collaborates with facilitators and CSMs to identify training needs, cohorts, and schedules based on the client's requirement
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  • American Express
    Rotational Coach (Secondment)
    American Express Sep 2019 - Mar 2020
    Partnered with Learning Specialist to provide support to new hires from Classroom Training to Operations.
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  • American Express
    Customer Care Professional
    American Express Jan 2018 - Mar 2020
    Assisting small business owners and determining the need, to provide excellent solution and that customer first experience.
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  • J.P. Morgan
    Specialist Ii: Development Center Coach
    J.P. Morgan May 2015 - Mar 2017
    Partnered with the Training Department and Operations in starting up the Fraud Call Center in Cebu
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  • J.P. Morgan
    Specialist Ii: Fraud Escalations And Vip Account Specialist
    J.P. Morgan Jan 2015 - Apr 2015
    Handled a specialized queue that dealt with VIP customer's credit card security concern and escalated calls.
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  • J.P. Morgan
    Specialist I: Fraud Analyst
    J.P. Morgan Jul 2012 - Dec 2014
    Assists cardmembers with security concerns on their credit card.
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  • J.P. Morgan
    Financial Service Advisor
    J.P. Morgan Dec 2006 - Jun 2012
    Rotated through COLT (Currrent Overlimit Team), Account Control, and Private Label specialty teams with the role of educating card members of the impact of their payment behavior towards their credit scores and providing payment solutions that would benefit their credit standing.
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  • Teletech Philippines
    Airline Reservation Officer (United Airlines)
    Teletech Philippines Oct 2005 - Nov 2006
    Assisted customers with booking flight reservations, making schedule changes, cancellations, and reviewing airport requirements and restrictions for domestic and international flights while ensuring that government and airline regulations are followed.
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Joy Jurilla Education Details

Frequently Asked Questions about Joy Jurilla

What company does Joy Jurilla work for?

Joy Jurilla works for B2b Rocket

What is Joy Jurilla's role at the current company?

Joy Jurilla's current role is Senior Customer Success Manager | Revolutionizes lead generation and pipeline management, empowering businesses to achieve unprecedented growth..

What schools did Joy Jurilla attend?

Joy Jurilla attended St. Paul University Manila.

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