User Experience Manager
Current
Feb 2022 - Present
AeroLeads people directory · profile
Joy Llena Email & Phone Number
Experience Design Leader
at
Assurant
1 work email found
@assurant.com
2 phones found area 404
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Experience Design Leader
Location
Lawrenceville, Georgia, United States
Company size
Who is Joy Llena? Overview
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Quick answer
Joy Llena is listed as Experience Design Leader at Assurant, a with 10 employees, based in Lawrenceville, Georgia, United States. AeroLeads shows a work email signal at assurant.com, phone signal with area code 404, and a matched LinkedIn profile for Joy Llena.
Joy Llena previously worked as User Experience Manager at Assurant and UX Creative Director at State Farm ®. Joy Llena holds Ba Fine Arts, Graphic Design from West Virginia University.
Company email context
Email format at Assurant
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{first}.{last}@assurant.com
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AeroLeads found 1 current-domain work email signal for Joy Llena. Compare company email patterns before reaching out.
Profile bio
About Joy Llena
I'm a UX Design and creative leader with over 20 years experience driving successful design solutions for web, apps, and mobile products for industry leading organizations such as: State Farm, Georgia Pacific, Porex, Scovill, and The Coca-Cola Company.Specialties: User Experience Leadership (UX), User-Centered Design (UCD), Customer Experience, UX Strategy, User Research, Design Thinking, Innovation, Agile, Lean UX, Coaching, Creative Direction, Content Strategy, Large-Scale Initiatives, CMS Systems, Global and Cross-functional Leadership
Listed skills include Graphic Design, User Interface Design, User Experience, Packaging, and 34 others.
Current workplace
Joy Llena's current company
Company context helps verify the profile and gives searchers a useful next step.
Assurant
7 roles
Joy Llena work experience
A career timeline built from the work history available for this profile.
Ux Creative Director
Jun 2018 - Feb 2022
User Experience Lead
Responsible for developing the UX vision and strategies for the holistic Claims product experiences that meet business and customer goals and communicate the State Farm brand. This includes defining the holistic experience, defining the visual tone and content that communicates the brand, reviewing data and analytics to inform SEO and UX needs for digital efforts, and managing digital transformation teams of UX Architects, UX Designers, and Content Strategists to deliver quality mobile and web solutions. Lead the testing and research needs for the product. Work with business and technical partners in Design Thinking sessions to define current state Journeys as well as future product vision to define a roadmap and UX strategies that my execution team can deliver on.
Feb 2015 - Jun 2018
Ux Design Lead / Ux Strategist / Content Strategist
Responsible for creating a consistent experience for internal, B2B2C, and B2B digital solutions across the company. Designed and maintained the Design System and UX Pattern Library. Defined user experience vision and strategies for digital products. Defined the content strategies for international, domestic and enterprise-wide digital products. Created wireframes, user flow diagrams, taxonomies, and interface mockup. Facilitated and conducted UX research and testing including stakeholder interviews, contextual inquiries, user interview, usability testing, heuristic evaluations, and quantitative studies.
Nov 2002 - Feb 2015
Senior Art Director/Web Designer
Led and designed global websites, managed the migration work stream of a global employee website that supports the personalization and localization of 200+ countries, and oversaw the customer and employee experiences of digital sites and applications.
Apr 2001 - Nov 2002
Creative Director
Comprehensive Web
Managed the creative process from concept to completion. Translated marketing and business objectives into clear creative strategies. Led and directed the creative and development teams ensuring visual communication and brand standards were met. Oversaw client pitches and proposals.
May 2000 - Dec 2000
Senior Art Director
Houston Creative, Inc
Created highly successful marketing/advertising concepts and designs, managing the design from concept to delivery, and art directing design layouts and photography for print and digital media.
Sep 1995 - May 2000
Team & coworkers
Colleagues at Assurant
Other employees you can reach at assurantsolutions.com. View company contacts for 10 employees →
AB
Anthony Bothwell
Colleague at AssurantAtlanta Metropolitan Area, United States
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CY
Carolyn Yuan, Cpa
Colleague at AssurantNew York, United States
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PB
Pete Bremer
Colleague at AssurantLa Vergne, Tennessee, United States
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DA
Daniel Aarhus, Fcas
Colleague at AssurantMiami, Florida, United States
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CF
Christian Formby
Colleague at AssurantCrewe, England, United Kingdom
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KS
Kira Salazar, Phr
Colleague at AssurantCharlotte, North Carolina, United States
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KH
Kristine Hembre
Colleague at AssurantRedding, California, United States
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ZK
Zhenya Kelley
Colleague at AssurantAtlanta, Georgia, United States
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BP
Bass Phillips
Colleague at AssurantAustin, Texas Metropolitan Area, United States
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PL
Peter Loughlin
Colleague at AssurantAtlanta, Georgia, United States
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Anthony Bothwell
Colleague at AssurantAtlanta Metropolitan Area, United States
View →
CY
Carolyn Yuan, Cpa
Colleague at AssurantNew York, United States
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PB
Pete Bremer
Colleague at AssurantLa Vergne, Tennessee, United States
View →
DA
Daniel Aarhus, Fcas
Colleague at AssurantMiami, Florida, United States
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CF
Christian Formby
Colleague at AssurantCrewe, England, United Kingdom
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KS
Kira Salazar, Phr
Colleague at AssurantCharlotte, North Carolina, United States
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KH
Kristine Hembre
Colleague at AssurantRedding, California, United States
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ZK
Zhenya Kelley
Colleague at AssurantAtlanta, Georgia, United States
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BP
Bass Phillips
Colleague at AssurantAustin, Texas Metropolitan Area, United States
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PL
Peter Loughlin
Colleague at AssurantAtlanta, Georgia, United States
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2 education records
Joy Llena education
Ba Fine Arts, Graphic Design
West Virginia University
Education record
Winfield High School
FAQ
Frequently asked questions about Joy Llena
Quick answers generated from the profile data available on this page.
What company does Joy Llena work for?
Joy Llena works for Assurant.
What is Joy Llena's role at Assurant?
Joy Llena is listed as Experience Design Leader at Assurant.
What is Joy Llena's email address?
AeroLeads has found 1 work email signal at @assurant.com for Joy Llena at Assurant.
What is Joy Llena's phone number?
AeroLeads has found 2 phone signal(s) with area code 404 for Joy Llena at Assurant.
Where is Joy Llena based?
Joy Llena is based in Lawrenceville, Georgia, United States while working with Assurant.
What companies has Joy Llena worked for?
Joy Llena has worked for Assurant, State Farm ®, The Coca-Cola Company, Bowne Business Solutions, and Comprehensive Web.
Who are Joy Llena's colleagues at Assurant?
Joy Llena's colleagues at Assurant include Anthony Bothwell, Carolyn Yuan, Cpa, Pete Bremer, Daniel Aarhus, Fcas, and Christian Formby.
How can I contact Joy Llena?
You can use AeroLeads to view verified contact signals for Joy Llena at Assurant, including work email, phone, and LinkedIn data when available.
What schools did Joy Llena attend?
Joy Llena holds Ba Fine Arts, Graphic Design from West Virginia University.
What skills is Joy Llena known for?
Joy Llena is listed with skills including Graphic Design, User Interface Design, User Experience, Packaging, Creative Direction, Interaction Design, Seo, and Information Architecture.
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