• Prepare RWJBH Hospitals, Care Centers & Physician Offices for the initial rollouts of EPIC EMR hardware and software.• Conduct a highly detailed device & peripheral inventory of every RWJBH NJ location, using Microsoft Visio mapping software and Excel.• Test and troubleshoot all aspects of EPIC hardware. Train RWJBH staff on EPIC peripherals.

• Providing IT support for the Hackensack-Meridian EPIC Project. EPIC enables HMH to integrate many workflows and functions into one single system, allowing for more efficient sharing of patient data between Care Teams.• Lead teams of technicians across multiple hospitals and ambulatory sites• Integral Member of the COVID-19 Pandemic Response Team

•Ordered, provisioned and maintained 911 trunk groups for AT&T’s ESINet, VOIP and TDM networks, as well as ordering to all telecom carriers.•Tested new codes/blocks for 911 and N11 services with local law enforcement agencies prior to customer utilization.•Designed 911 network diagrams for team and Network Operations Center access.•Responded to 911 network outages on a 24/7 basis.•Partnered with Local Services Translations and Network Operations Center to resolve any anomalies in the 911 network.