Jp Marques Email & Phone Number

Portugal

Lumine Group (TSXV:"LMN"), acquires, strengthens and grows vertical market technology businesses.As a member of the IT & Data Security steering committee, I offer critical strategic guidance in matters related to information technology and data security policies, procedures, and best practices throughout the organisation.I provide leadership and oversight.

Architected, developed, planned, and executed a decentralised information technology strategy during the transition from a shared services model to a decentralised structure, following Collab's acquisition by a new owner. This involved collaborating with cross-functional teams to design and implement a scalable and efficient technology infrastructure that.

Aside from my work in technology strategy, I also did product management, new product development, and technology procurement initiatives. I spearheaded a team dedicated to exploring the potential of artificial intelligence and machine learning technologies, which resulted in the successful development of three new products that delivered significant.

Successfully implemented a new support platform that empowered the customer service department to better measure critical KPIs and deliver exceptional customer support. Led the design and managed the development of a web portal that streamlined internal processes and provided customers with easy access to resources and billing information.

Lisbon Area, Portugal

Accountable for the implementation and development of multiple contact centre projects at telecoms.

Accountable for all aspects of financial management, liaising with designated staff to safeguard the organisation's finances, and ensuring that appropriate financial systems and control processes are in place. Besides providing financial safety, was responsible for managing 10+ permanent employees and for the information technology and computer systems.

Lisbon

Besides working as a full-stack developer on an intranet, I played a crucial role in the planning, creation, and integration of several legacy systems of a single sign-on solution used by the faculty staff and students.

Developed my work around integrating the Genomic Data Information System (GEDI) with a specialized genome browser using a RESTful API, allowing a graphical visualization and exploration of genome sequences and markers.

Lisboa

Implemented a new peer-to-peer protocol, X-BOT: A Protocol for Resilient Optimization of Unstructured Overlays. Implemented several peer-to-peer protocols and a layer to simulate poor and slow connections on top of Appia, an open source layered communication toolkit.