With over 4 years at Westwood Professional Services, I've honed core competencies in maintaining high system availability and resolving technical issues quickly and efficiently. At the heart of my role as a Systems Administrator, I'm committed to safeguarding our mission-critical resources, embodying the organization's dedication to excellence and reliability. My expertise in ITIL and incident response is instrumental in reinforcing the company's technological infrastructure, and I take pride in contributing to a team that values innovative solutions and diverse perspectives.My most recent tenure has been marked by enhancing network performance and ensuring robust data protection protocols. As a Systems Administrator, I've effectively managed network systems, overseeing LAN and WAN to guarantee seamless user access and conducting regular maintenance to support network availability. My responsibilities have also extended to disaster recovery, where my skill in incident response has been critical. In my previous role as IT Production Manager, I traveled across the US optimizing IT setups, which further solidified my ability to deliver tailored support and uphold Westwood's IT infrastructure integrity.
Listed skills include It Hardware Support, Active Directory, Microsoft Exchange, Windows Server, and 23 others.