Jim Miller Email & Phone Number

Greater Milwaukee Area

As an Esko Solution Architect, it is my job to successfully design, implement and launch Esko software solutions and to help align organizations for success. In addition, I deliver technical expertise during the implementation of the right software solution footprint including:• Packaging Management• Structural Design• Workflow Automation• Sample-making• Palletization• PrepressMy focus is helping the customer find ways to work smarter, quicker and better.

Part of the Technical Services training team providing installation, integration and professional training services to the customers for all assigned Esko software. Focused on maintaining the highest levels of customer satisfaction.•Install and integrate ArtiosCAD software solutions and upgrades.•Provide training services and assistance for ArtiosCAD.•Provide pre-sales demonstrations of Esko software solutions.•Provide technical assistance and guidance to customers and staff to resolve questions.

• Responsible for the system management and training of all structural designers company wide related to CAD/CAM equipment-ArtiosCAD, TOPS, CAPE, Adobe, Kongsberg and Data Technology.• Project management and team leader including management of scope and change process, QA and development of best practices.• Developed IT infrastructure project plans, technical specifications, design documents as well as rollout and test plans in support of strategic initiatives. • Technical project manager for implementation of web based design request system for use by structural and graphic design departments. • Maintained the CTI corrugator interface with BVP business system for seven corrugated container plants.• Successfully implemented and maintained SpecLink / ArtiosCAD interfaces with BVP business system for seventeen container plants.• Developed and implemented Business Continuity and Disaster Recovery (BCP & DRP) Plans for corporate office as well as locations across the country.• Configured and deployed all wireless devices including Palm, BlackBerry and Windows operating systems; also configured Symbol/Motorola MC9090 hand-held and VC5090 forklift-mounted devices using Motorola MSP management software in a 6 month period on time and under budget.• Performed cost-benefit and return on investment analyses’ for proposed systems to aid management in making implementation decisions.• Maximized system performance and uptime of a Windows AD environment and wireless network by providing day-to-day support of applications.• Corporate MAC system administrator

• Worked with executive team members, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues. Identified and implemented solutions based upon business needs. • Maintained Sarbanes Oxley procedures and compliance's. • Responsible for support and management of LAN, WAN and TCP/IP technologies at sixteen branch locations across the country.• Provided day-to-day support and operation of an NT/Windows2000 and AD environment as well as supported applications to ensure maximum systems performance and uptime.• Ensured maximum system reliability/availability by designing, implementing and maintaining LAN/WAN network infrastructure.• Tested, configured and implemented new networking technologies.• Minimized the risk to company data and inappropriate use of the company’s assets by using security auditing tools and policies.• Corporate MAC system administrator.

•Coordinated the layout of all network infrastructures (fiber optic, cat-5, etc.) as well as configuration of network switches, hubs and Cisco Routers at container plants.•Ensured maximum systems performance and uptime by providing day-to-day support and operation of an NT/Windows2000/XP environment as well as supported applications.•Successfully implemented and maintained sixteen SpecLink installations with BVP system at all container plants.•Evaluated new products, recommended and specified new equipment purchases based on training experience and analysis. Includes analysis and design phase.•Created and maintained documentation as it related to system configurations, mappings and processes.•Performed cost-benefit and return on investment analyses’ for proposed systems to aid management in making implementation decisions.

Promoted to support the applications and systems related to corrugated structural & graphic design centers, i.e. ArtiosCAD, Kongsberg sample tables and TOPS palletizing software.• Responsible for the system management and training of all structural designers company wide related to CAD/CAM equipment.• Managed the implementation of ArtiosCAD and TOPS software for 16 design centers nation wide.• Corporate MAC system administrator.• Assessed the need for hardware upgrades and new equipment in the container structural and graphic design centers.• Developed and maintained corporate design library.

• Managed a five-person packaging Design Department.• Developed structural and point-of purchase displays for a variety of local and national accounts.• Managed several corporate accounts.• Performed compression and material specification testing.• Designed using multiple substrates including corrugated, folding carton, plastic corrugated, foam, wire, motors and plastic.• Performed customer evaluations including palletization, compression analysis and machinery recommendations.