Sarinya Jarussomboonsuk Email & Phone Number

Bangkok City, Thailand

Bangkok, Bangkok City, Thailand

- Construct AI talkbots in alignment with client requirements.- Act as a strategic partner to our clients, contributing to the formulation of their AI customer experience strategies.- Design and execute AI Talkbot conversations on the WIZ platform. This involves customization of talkbot responses, corpus management, rule and logic configuration, as well as comprehensive testing and validation to ensure a seamless and effective user experience.- Requirement Analysis and Project Management: Conduct thorough requirement analyses, ensuring a clear understanding of client needs. Efficiently manage project timelines and client expectations, ensuring the timely and successful completion of projects.

Phuket, Thailand

- Managed portfolio corporate clients, ensuring optimum platform usage with real time updates- Executed corporate product demonstrations to clients in management level- Conduct training for client manager, operation staff, and work to ensure high satisfaction level by addressing any concerns or doubts the client operations team might have.- Ensure that settings and information are up to date in order to accurately reflect the profile of clients- Collaborated with departments, especially the development team, for platform adoption and utilization- Lead and facilitated the implementation of quality control program throughout project development to ensure product conformed to expected standards- Worked with various teams such as IT and Marketing to develop user guides and VDOs for clients to familiarize with the booking platform- Maintained a high level of customer service by being proactive in communicating with clients of all levels, including administrative and sales associates

Phuket, Thailand

- Coordinating the design of promotional material and distributing in online and offline channels.- Collaborate with team members to discuss about sales and marketing campaigns.- Responsible for promoting and driving the sales of a company's goods or services.- Build long-term relationships with influencers and key stakeholders- Handling company's social media accounts.

Phuket, Thailand

- Ensure quality assurance throughout the production process.- Plan and manage the production team so that scheduled goals are met.- Work with Managers to coordinate, plan and delegate daily work responsibilities to production staff.- Develop training documents, standards procedures and production guidelines for staffs.- Generate quality control report to manager.

Bangkok Metropolitan Area, Thailand