PROJECT IMPACTS Non-Profit Voter Information Application ā GoVo (June 2021 ā Present)⢠Designed and developed a user-centric UIUX interface using Adobe XD, leveraging data insights from diverse voter demographics, which led to a 90% beta testing satisfaction rate and accolades from Microsoft.HighQ Client Collaboration Sites ā Troutman Pepper (January 2021 ā July 2023)⢠AI Task Force responsibilities, employing HTML, CSS, and JavaScript to drive $90 million revenue increase since January 2023, earning firm Fast Company Award for Best Places to Work for Innovators Award nomination.Scholarship Database Framework ā Scholly (November 2015 ā February 2017)⢠Created database framework and content structure, increasing our user base applied scholarships above 2,000 in our first year, and revenue growth over $1 million.IT Troubleshooting and Customer Support ā Cigna Healthcare (December 2012 ā May 2016)⢠Resolved complex software and hardware issues, elevated to executive mobile team, resulting in 10 customer service awards and consistent 90% and above customer satisfaction scores.Some of my notable achievements include leading UI/UX projects that increased user satisfaction and conversion rates by 15% and 20% respectively, streamlining development processes using Agile methodologies, reducing time-to-market by 25%, and orchestrating digital marketing campaigns that boosted client sales and social media engagement by 35% and 13% respectively. My core competencies include user-centered design, interaction design, prototyping and wireframing, and product management. I am proficient in Adobe Creative Suite, Sketch, Figma, and HTML/CSS. I am also featured on YouTube, Microsoft, Technical.ly Philly, and various podcasts for my work and vision.