Jessica Gottschalk Email & Phone Number

Senior Managing Agent with broad experience in maintaining all aspects of Community Associations and Management Company Administration, including facilities management, financial management, human resources and customer relationships.Member of the National Faculty for the Community Associations Institute. Experienced in both employee and client training.Credentialed and Licensed Community Manager holding the PCAM (Professional Community Association Manager)designation through CAI (Community Associations Institute), AMS (Association Management Specialist) designation through CAI, and the CMCA (Certified Manager of Community Associations) designation through CAM-ICB (Community Association Managers International Certification Board).Specialties: Training and Team-building, Key Client Retention, Brand Awareness, Business Development, Relationship Management, Project Management, Product Development, Revenue Enhancement, Quality Management, Workshop/Seminar Design & Facilitation

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  Director Of Community Experience And Resident Support

  Sterling Ranch Community Authority Board

  Oct 2022 - Present - Littleton, Colorado, United States

  I am responsible for the day-to-day business operations and management direction of the Community Experience and Resident Support department within the Sterling Ranch development as required by the Authority, the governing documents, and any applicable state law. Additionally, I provide oversight to the department staff and service contractors and daily interaction with community residents and volunteers. We provide for the Lifestyle Experience, Resident Resources, and Governance, as well as oversee the Parks, Recreation, and Open Spaces. My role serves as an integral part of the leadership of the community, acting as an advisor to various staff and volunteer committees regarding policies and procedures and creating a variety of social opportunities to promote a true sense of community.