Joe Kessler Email & Phone Number

Burke, Va, Us

Federal contractor supporting Coast Guard Business Intelligence. I assist members from across the U.S. Coast Guard in developing solutions to their data needs and finding ways to expand those same products to serve other users.

[Note: Company changed name from The NPD Group in 2023, following a merger with IRI.]Partner Engagement team, 2023-Managed onboarding tickets to ingest new data-sharing partners into our system or work with current data feed providers to facilitate upcoming layout / content changes-Reached out to negotiate changes requested by downstream production teams-Explained our latest file specifications and collaborated with external technical contacts to produce the desired feed setup-Analyzed sample data for compliance and trending volumes-Confirmed and communicated project timing updates with internal and external stakeholdersData Input Liaison team, 2018 - 2023-Processed weekly sales files from hundreds of retailers and other data-providing partners-Contacted clients who missed their expected data delivery window to escalate and resolve-Monitored and troubleshooted API, FTP, and email connections to partner systems-Validated unexpected volume trends and concerns flagged by downstream teams-Issued system alerts when critical data was overdue and kept stakeholders updated on progress-Researched and implemented improvement strategies for data processingData Classification team, 2017 - 2018- Analyzed internal business data and researched targeted improvement strategies- Implemented and evaluated efforts to enhance partner data quality and accelerate internal cycle times- Evaluated sample files in new retail client onboarding to improve quality for downstream processing- Created regular reports tracking company-wide productivity metrics- Managed cross-functional improvement projects across work teams and office branches- Negotiated client priority list for development team pipeline

Herndon, Va

- Coordinated data entry team to audit weighted matching and machine learning tasks- Added new product libraries to market analytics database- Researched and resolved data classification conflicts

Getzville, Ny

- Supervised and audited data entry team of 50-100 keyers in a fast-paced secure environment for a confidential government contract- Trained new employees on correct procedures and quality requirements- Monitored daily workflow to properly allocate resources across departmental tasks

Amherst, Ny

- Taught multiple college-level courses in the academic field of linguistics- Lectured on English grammar, linguistic diversity, statistical language variation, and other topics- Designed course curriculum, assignments, and lesson plans

Master Of Arts - Ma, Linguistics, 3.97 Gpa

Activities and Societies: Presidential Fellow and founding editor of the Anthropology: Bachelors to Doctorates student research journal

Bachelor Of Arts - Ba, Linguistics And Anthropology, 3.96 Gpa

Activities and Societies: Graduated summa cum laude and Phi Beta Kappa with high honors. Participated in Theta Delta Chi, Spotswood.