James Torres Email & Phone Number

Main focus is Continuity of Business, Crisis Management and Risk Management

Division Wide Vendor Management Program (600 contractors/125 vendor Relationships)

Program Manager (Division Wide Continuity of Business Program for 12 Portfolios) Implemented Division standards and guidelines for Crisis Management, Disaster Recovery and Continuity of Business.

Managed Six Technology Tools for Business Continuity Services

Managed development and implementation of the file delivery application. The application allowed clients (worldwide) to import cash payments in a secure manner between the customer environment and the bank. Rolled out to Eastern Europe and Asia

Project Manager (Roll-out of SECORE application) •Successfully rolled out Global Custody System to Argentina, Mexico, France, and Germany •Designed/implemented securities reconciliation system to reconcile Citibank’s Global Windows in Europe and Latin America (SecRover).

Responsible for Quality Assurance Activities for Technology organization. Implemented System Development Life Cycle process for WWSS (Passed Audit!).

Manage Securities Control Group - responsible for monitoring clearance activities and all suspense accounts for division (Average Balance over $50 Million).

Managed day-to-day operations for foreign bank subsidiary of Irving Trust Company

Managed internal bank audits and used teams of 5 to 15 audit professionals.