Jude Benedict Pinto Email & Phone Number

I am an accomplished senior IT professional and leader with more than twenty years of experience managing the full IT scope end to end, including possessing a particular proficiency overseeing hotel openings and hotel and resort takeovers. My expertise includes troubleshooting and escalating within the Asia Pacific, China and Indian Ocean regions and adapting quickly to new technologies. I also successfully lead and develop high-performing teams that drive strategic goals and add value while maximising financial returns. Key areas of expertise include IT Systems; IT Costing; ROI, CAPEX & OPEX Management; Project Management; Contract Agreements; Desktop Maintenance; Server Support; Networking; Telephony Systems; Programming and IT Procurement. I have many achievements in my career, including:• Negotiated $1M+ Wi-Fi procurement and deployment contract in 2 months and completed within 18 months • Sourced, tested and deployed passport scanner solution for Asia Pacific resorts which was adopted worldwide• Designed and implemented successful call flow and call recording for the Shanghai call centre• Led multiple IT projects to open resorts in China and a resort renovation in SEA, Pacific and the Indian Ocean• Successfully took-over all 5 Japan offices and standardised IT workflow and processes• Successfully installed own Windows DNS servers and took-back DNS hosting from 3rd party• Improved banking customer’s SNA server farm uptime from 93% to 98%Please feel free to reach out to me directly on judebpinto@gmail.com

Listed skills include Microsoft Office, Microsoft Access, Vba, Microsoft Sql Server, and 16 others.