Judi Back Email & Phone Number

Remote - York, Pennsylvania, United States

As a Business Operations Manager/Delivery Services Lead (2018-Present) for Resource Innovations (formerly Nexant, Inc.) my primary role is to identify process improvement opportunities and implement changes that increase efficiency and effectiveness in project operations. Effectively communicate, plan, and execute special projects. Facilitate knowledge sharing through the development and maintenance of a cloud-based process documentation repository. Support change management through the development and delivery of training.As a Project Analyst, (2011-2018) I served as a liaison to project managers, administrators, accountants, subcontractors, and clients to ensure accurate project financial management throughout the various stages of a project. Facilitated project setup and maintenance; data security and compliance; scope/schedule/budget coordination; invoicing; subcontractor purchase orders, accruals, and invoice tracking; records maintenance; and project closeout compliance.

Provided executive level support to the President/owner of a civil construction company and helped to manage the owner’s 32-acre commercial industrial facility. Served as a liaison to tenants, vendors, construction crews, maintenance personnel, and city and state inspectors. Researched products and services, tracked projects and expenses, coordinated tenant build-outs and move-in activities and ensured that property maintenance was completed in a timely and efficient manner. Maintained all aspects of the office environment including: equipment, furniture, supplies, telephone, and security systems.

Provided executive level support to the Founder and CEO of an international nonprofit organization that spanned 10 nations. Managed logistics for special events, coordinated international travel, composed business correspondence, prepared presentations, and served as a liaison to more than 100 leaders ensuring that pertinent information was communicated timely and effectively.

Jacksonville, Florida

Provided executive level support to 2 Executive Vice Presidents throughout the planning, marketing, financing, and development phases of creating continual care retirement communities (CCRCs). Coordinated travel, tracked expenses, managed special events, maintained calendars, composed correspondence, designed reports, prepared presentations and developed effective record keeping systems. Maintained all aspects of the office environment including: equipment, furniture, supplies, telephone systems, record retention and off-site storage.

Jacksonville, Florida

Provided comprehensive administrative support to several senior executives in the shareholder services industry. Functioned as an executive correspondent on behalf of the Presidents of AT&T and American Transtech and served as a liaison to stockholders, brokers and attorneys. Composed business correspondence, newsletters, and instructional guides. Proofed documents for correct grammar, spelling, punctuation, and content. Provided vendors the specifications for form design, proofed artwork, and ensured that forms met print and mail criteria.

Health And Medical Assisting Services

Cosmetology/Cosmetologist, General