Justin Kaplan Email & Phone Number

Milwaukee, Wi, Us

United States

Operations-focused Solutions Expert for Central US region with an AIOps anchored background, but serving needs with solutions from across the Broadcom Agile Operations Division’s best of breed portfolio. Delivering successful technology transformation outcomes that strengthen our overall value position to our top tier, strategic business partners from border to border, sea to shining sea, and all the flyover country in between!

Greater Chicago Area

Vision, Strategy, and Execution focused technology professional specializing in enterprise grade "Systems/Service Reliability" delivered through Broadcom's AIOps engine, Operational Intelligence, and the AIOps suite of industry-best integrated monitoring options.Together with the BlazeCT, Automation.AI, ValueOps, and Symantec Cyber Defense Platforms, we provide the standard of excellence for unleashing the "power of the possible" to our exclusive list of valued partners around the world.

Greater Milwaukee Area

Building an old-fashioned Wisconsin-focused Relationship and Enablement Practice within arguably the strongest, most complete and innovatively delivered portfolio of IT solutions is our mandate going "Forward."Spanning the entire breadth of needs around Planning, Building, Testing, Automation, Securing, and Monitoring a "Modern Software Factory" - CA Technologies, a Broadcom Company™ redefines the way our customers do business for the better through our tightly integrated, extremely open and machine-learning driven platform.Our innovative, team-based approach drives better engagement, relationships and ultimately outcomes for our focus set of critical business partners while we directly align our efforts to further their specific direction and vision. Complimented by the largest R&D investment culture I've ever been a part of, it's our firm belief that the sky is the limit and we're here to "Keep 'em Flyin!"

Greater Chicago Area

Currently:- Sr Principal Consultant focused on US Central PreSales functions specializing in the UIM brand (fka Nimsoft) but proficient on the entire CA Technologies Agile Operations NetOps portfolio of solutions and our futuristic AI platform - DOI.Previously- Principal Consultant - Western US Platinum accountsAlways - Traveling cross country and around the world to engage clients in their own environments and provide them the knowledge and insight to take their IT organizations from the Reactive to the Proactive stage (as outlined by the Gartner Maturity Model) and beyond!

Fort Collins, Colorado Area

Nimsoft became part of the Agile Operations BU of CA Technologies. Getting to work for one of the largest firms in the world and with some of the best professionals in the field is an extremely rewarding and inspiring experience. I am truly thankful for this opportunity to help make the world a better place. During this period, I continued on within a focused Education role and co-managed a team of more than a dozen partners to help develop and deliver education worldwide.

Greater Chicago Area

Indicative was merged with Nimsoft, a company based in Redwood City, CA. The marriage of the two entities was great and Nimsoft was positioned very well for the future. Personally, I worked closely with members of every aspect of the organization to direct the Customer facing education efforts for the company while performing Implementation Assistance and Professional Services to some really awesome groups. Closely helped coordinate and MC several iterations of our user conference, "nFluence" reaching several hundred customers directly every year.

Greater Chicago Area

Accepted a position with Indicative Software to become a split position trainer/technical consultant beginning in early July 2007 and quickly assumed Managerial role over customer-facing enablement and education company-wide. Expanded upon an already quality base of technical documentation and information while creating value for end users and customers through my delivery of customer-centric insights and knowledge of Indicative's products and tools.

Peoria, Illinois Area

Promoted to Network Administration and Support team, co-managed eCommerce Infrastructure and application management, recently given charge of initiative and matured role beyond simple availability monitoring to full on end user experience enhancement. Quickly cultivated and matured interpersonal relationships with associates and executives alike. Honed my technical trouble shooting abilities daily while being directly involved in new projects like Six Sigma, eCommerce monitoring, and other initiatives. I was able to eventually assume responsibility for the entire eCommerce and Infrastructure monitoring initiative for RLI. I grew the role to include communication of end user enhancing and performance tuning to aid RLI in delivering highly reliable, efficient Insurance Web Applications. Worked closely with application development leaders, and was crucial to weaving monitor-ability into RLI’s SDLC from inception.

Peoria, Illinois Area

began in the IT helpdesk as an intern, given high profile project assignments and delivered meaningful results.

Small business consultant for Sprint Small business services until department moved to Arizona

Bs, Business Computer System (Mis)

Activities and Societies: Theta Xi Fraternity, BMA dept Student Advisory Councilinterned and worked part time almost the entire duration.

General

Co-valedictorian, summa cum laude, nhs, 2 sport varsity letter winner