Manager Of Customer Success And Escalations
CurrentBringing a technical background along with a passion for customer success to manage a team of highly motivated engineers to advise and guide customers.
Sep 2022 - Present
AeroLeads people directory · profile
Justin Kidd Email & Phone Number
Manager, Customer Success (Americas)
at
VAST Data
1 work email found
@vastdata.com
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager, Customer Success (Americas)
Location
Bowling Green, Kentucky, United States
Company size
Who is Justin Kidd? Overview
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Quick answer
Justin Kidd is listed as Manager, Customer Success (Americas) at VAST Data, a company with 160 employees, based in Bowling Green, Kentucky, United States. AeroLeads shows a work email signal at vastdata.com and a matched LinkedIn profile for Justin Kidd.
Justin Kidd previously worked as Manager of Customer Success and Escalations at Vast Data and Escalation Engineer at Qumulo, Inc..
Company email context
Email format at VAST Data
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{first}.{last}@vastdata.com
89% confidence
AeroLeads found 1 current-domain work email signal for Justin Kidd. Compare company email patterns before reaching out.
Profile bio
About Justin Kidd
20+ years of experience supporting enterprise level customers in critical environments.Specialties: CIFS/SMB NAS, iSCSI and FCP SAN including Windows VSS based backups, packet trace analysis, GCP and AWS implementation, Active Directory, Problem isolation.
Listed skills include Nas, Microsoft Exchange, San, Storage, and 16 others.
Current workplace
Justin Kidd's current company
Company context helps verify the profile and gives searchers a useful next step.
Vast Data
8 roles · 24 years
Justin Kidd work experience
A career timeline built from the work history available for this profile.
Escalation Engineer
- Work within the customer success organization bringing technical depth to the team supporting customers while developing and training other resources. - Identified product feature gaps and worked with product and development teams to implement those features.- Started the east coast office in RTP for Qumulo bringing onboard technical resources to cover.
Jul 2017 - Jun 2022
Escalation Engineer
Isilon Systems
- Coach and Subject Matter Expert of Windows Protocol team supporting SMB environments developing team members technical experience.- Work with engineering teams driving customer issues to product enhancements.
Feb 2012 - Jul 2017
Escalation Engineer
- Provide excellent customer experience while supporting Netapp storage in Microsoft Exchange and SQL environments utilizing FCP and iSCSI.- Guide customers to setup and implement disaster recovery, SAN environments.- Identify performance problems in configuration or customer environments causing bottlenecks to operations.- Work with product development.
Oct 2005 - Feb 2012
Network Security Engineer
- Implemented immediate need Microsoft SMS environment for software audit and software rollout requirements.- Work with networking team for identifying security threats and means to mitigate concerns for entire nationwide network.- Handle disaster recovery needs for Microsoft Exchange and Microsoft SQL deployments.
Oct 2004 - Oct 2005
Support Engineer
Apr 2004 - Oct 2004
Systems Engineer
Compushare
2002 - 2004
~2 yrs
Systems Engineer
Apr 1999 - Sep 2002
Team & coworkers
Colleagues at VAST Data
Other employees you can reach at vastdata.com. View company contacts for 160 employees →
ZW
Zane Wansbury
Colleague at Vast DataCity Of Johannesburg, Gauteng, South Africa, South Africa
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MP
Matt Perron
Colleague at Vast DataDallas, Texas, United States, United States
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DS
David Shochami
Colleague at Vast DataIsrael, Israel
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CB
Conall Bond
Colleague at Vast DataUnited Arab Emirates, United Arab Emirates
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MS
Michelle Sanchez
Colleague at Vast DataMiami-Fort Lauderdale Area, United States
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YS
Yulia Spektor
Colleague at Vast DataRamat Gan, Tel Aviv District, Israel, Israel
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MG
Mor Groer
Colleague at Vast DataIsrael, Israel
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EV
Essa Voltaire
Colleague at Vast DataNorth District, Israel, Israel
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MM
Maayan Motola
Colleague at Vast DataIsrael, Israel
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FG
Fabio Gelcer
Colleague at Vast DataIsrael, Israel
View →
Zane Wansbury
Colleague at Vast DataCity Of Johannesburg, Gauteng, South Africa, South Africa
View →
MP
Matt Perron
Colleague at Vast DataDallas, Texas, United States, United States
View →
DS
David Shochami
Colleague at Vast DataIsrael, Israel
View →
CB
Conall Bond
Colleague at Vast DataUnited Arab Emirates, United Arab Emirates
View →
MS
Michelle Sanchez
Colleague at Vast DataMiami-Fort Lauderdale Area, United States
View →
YS
Yulia Spektor
Colleague at Vast DataRamat Gan, Tel Aviv District, Israel, Israel
View →
MG
Mor Groer
Colleague at Vast DataIsrael, Israel
View →
EV
Essa Voltaire
Colleague at Vast DataNorth District, Israel, Israel
View →
MM
Maayan Motola
Colleague at Vast DataIsrael, Israel
View →
FG
Fabio Gelcer
Colleague at Vast DataIsrael, Israel
View →
FAQ
Frequently asked questions about Justin Kidd
Quick answers generated from the profile data available on this page.
What company does Justin Kidd work for?
Justin Kidd works for VAST Data.
What is Justin Kidd's role at VAST Data?
Justin Kidd is listed as Manager, Customer Success (Americas) at VAST Data.
What is Justin Kidd's email address?
AeroLeads has found 1 work email signal at @vastdata.com for Justin Kidd at VAST Data.
Where is Justin Kidd based?
Justin Kidd is based in Bowling Green, Kentucky, United States while working with VAST Data.
What companies has Justin Kidd worked for?
Justin Kidd has worked for Vast Data, Qumulo, Inc., Isilon Systems, Netapp, and Dr Horton.
Who are Justin Kidd's colleagues at VAST Data?
Justin Kidd's colleagues at VAST Data include Zane Wansbury, Matt Perron, David Shochami, Conall Bond, and Michelle Sanchez.
How can I contact Justin Kidd?
You can use AeroLeads to view verified contact signals for Justin Kidd at VAST Data, including work email, phone, and LinkedIn data when available.
What skills is Justin Kidd known for?
Justin Kidd is listed with skills including Nas, Microsoft Exchange, San, Storage, Netapp, Iscsi, Disaster Recovery, and Virtualization.
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