Responsibilities include:• To deliver automated and ad hoc reports using internal databases and Excel;• To convert available data into digestible business intelligence and actionable information using analytical techniques to enable business decision making;• To create streamlined reporting process using available internal databases and Microsoft Office;• To set up complex Excel dashboards allowing to monitor business performance. For example, monitor monthly/quarterly/yearly performance; monitor set KPIs to ensure they are on track and suggest changes if they not; produce commentary on data trends for the management board and retail management;• To interpret information from analysis, prepare and present the outcomes and findings to a variety of stakeholders such as Board of Directors, Regional and Area Sales Managers, HR and other internal Teams as well as external HR consultants;• To undertake projects and ad hoc activity as requested;• To monitor data security and confidentiality;• To oversee all internal HR systems: continuously improve data integrity and work directly on the effectiveness and quality of information derived from them;• To provide support and guidance to all users of HR systems and investigate and resolve any problems in liaison with other team colleagues and internal IT support;• To maintain authorised users in accordance with information security policies and in a way that ensures audit compliance.

Responsibilities included:• To gather financial data from a variety of internal and external sources and analyse it to support effective revenue management;• To work closely with Revenue and Sales Teams setting up data recording processes and closely monitoring, analysing and presenting key performance information; identifying trends and performance issues. This includes a variety of Performance Trackers and Data Dashboards (using complex Excel spreadsheets).• To undertake projects related to specific areas of the business. This includes carrying out initial data mining using variety of local and external sources, analysing gathered information, presenting findings and providing recommendations to Management Team;• To prioritise effectively a variety of projects ensuring that all work is completed to deadlines and all the targets are met.

Responsibilities included:• To ensure that all KPIs set for the service are met. This includes analysing current performance , breaking down KPIs into monthly/quarterly targets, providing Borough Manager with forecasts, continuously monitoring whether service is on course to achieve all of the KPIs;• To develop data monitoring processes. This includes setting up Local Workbook, Performance Trackers, Incident Logs (using complex Excel spreadsheets & Word documents), ensuring that these are updated timely by all the teams, analysing recorded data and presenting findings to Management Team;• To fully manage local electronic database. This includes setting up all the required reporting systems to ensure that required data can be extracted easily at any time, ensuring that all service activities are recorded accurately and timely, ensuring that all the workers have relevant level of access to the system, providing continuous training to all the teams;• To undertake Research Projects related to specific areas of the service. This includes carrying out initial data mining using variety of local and external sources, analysing gathered information, presenting findings and providing recommendations to Management Team;• To manage a Team of Data Support Administrators and ensure it is performing in the most efficient and effective way. This includes ensuring that Team meets all the organisational needs while all the team members are always supported with individual continuous development and satisfaction in their role;• To continuously seek further service improvements using data. This includes reviewing existing data processes, identifying areas for improvement, presenting new ideas to Management Team, implementing new processes and monitoring whether initial goals were met or further changes are required;• To prioritise effectively a variety of projects ensuring that all work is completed to deadlines and all the targets are met.

Main responsibilities included:Direct sales and marketing;Managing small group of people;Teaching, training and developing people on a personal basis;Face-to-face interaction with variety of customers on a daily basis.

Responsibilities included:• To analyse commercial data related to projects;• To deal with financial projects’ inquiries and invoice queries;• To provide administrative and information support to Property Services teams;• To closely liaise with John Lewis and Waitrose Construction Project Managers, different Financial Accounts departments, external quantity surveyors, suppliers;• To produce purchase orders on Oracle Financial System.