Julia Sadowski Email & Phone Number

Munich, Bavaria, Germany

Professional leadership of the "Customised Events Team" of the BMW M Driving Experience incl.:Quality assurance, calculative and conceptual management, technical team leadership, capacity planning, process optimizationEvent salesPreparation of offers and budgets as well as accountingConception, preparation, realization and follow-up of standardized and individual incentives, accompanying programs, scenic drives and other driving event modulesIndependent scheduling and… Show more Professional leadership of the "Customised Events Team" of the BMW M Driving Experience incl.:Quality assurance, calculative and conceptual management, technical team leadership, capacity planning, process optimizationEvent salesPreparation of offers and budgets as well as accountingConception, preparation, realization and follow-up of standardized and individual incentives, accompanying programs, scenic drives and other driving event modulesIndependent scheduling and management of service providersOn-site supervision of driving events and scenic drivesInterface between the customer (BMW M GmbH) and the team as well as other service providersWorking with the BMW database NOA Show less

Metropolregion München

Own creation of earrings, bracelets, glasses straps and key chains.

Munich, Bavaria, Germany

Main role: Project lead for the Audi Central Launch eXperience 2022

Munich Area, Germany

Project lead in the area of guest management for onsite, digital and hybrid eventsServing as the interface for project teamsIndependent overall coordination of eventsHandling and coordination of all involved stakeholders (clients, trainers, participants)Invitation management via guest management softwareBudget management, quality control and follow-up of eventsCustomer care and consulting

Düsseldorf Area, Germany

Conceptualize and realize all events taking place in and for the company. Their main aim is to bring trivago's employees together and foster exchange, e.g. the yearly Strategy Workshop, bi-weekly trivago Fridays, monthly (mixed) team events, regular lunch dates, regular sport activities, the four big events a year: trivago Update in spring, the summer party, the trivago trip in autumn and the x-mas party. Some other events are e.g. student visits and hackathons or tech get-togethers for the… Show more Conceptualize and realize all events taking place in and for the company. Their main aim is to bring trivago's employees together and foster exchange, e.g. the yearly Strategy Workshop, bi-weekly trivago Fridays, monthly (mixed) team events, regular lunch dates, regular sport activities, the four big events a year: trivago Update in spring, the summer party, the trivago trip in autumn and the x-mas party. Some other events are e.g. student visits and hackathons or tech get-togethers for the IT departments. Show less

Düsseldorf Area, Germany

Analysing the current customer service methods used at trivago and optimizing them. Establishing and developing new policies and strategies to enhance user experience.Monitoring and improving the workflows of the team, ensuring queries are dealt with in a coherent and timely manner.Expert in Zendesk (the CRM tool used at trivago), and overseeing the overall operation of it. This also involves being the go-to person for complex Zendesk related issues.Coordinating, strategically… Show more Analysing the current customer service methods used at trivago and optimizing them. Establishing and developing new policies and strategies to enhance user experience.Monitoring and improving the workflows of the team, ensuring queries are dealt with in a coherent and timely manner.Expert in Zendesk (the CRM tool used at trivago), and overseeing the overall operation of it. This also involves being the go-to person for complex Zendesk related issues.Coordinating, strategically planning and forecasting the future for the area of customer service within trivago. This involves carrying out research (including scenario analysis) within the company as well as keeping a close eye on the latest trends in the industry.Being accessible to all team members and troubleshooting any queries that have been escalated.Working cross-functionally to ensure that any trends in issues/bugs that the team spot are communicated to the relevant departments. Show less

Düsseldorf Area, Germany

Optimizing and monitoring global customer service and creating monthly performance reviews; training and mentoring new employees and focusing on improving performance, quality and productivity; assisting in resolving issues. Initiating new global projects within customer service.Creating usertests based on trivago features and providing documentation and summarys of key usability issues and concerns.

Hamburg Area, Germany

Provide support and mediation to guests and hosts encountering difficult situations while traveling or hosting, host & guest coaching, improving and developing policies, mentoring new team members.

Munich Area, Germany

Project Assistant for the A6 and Q3 Central Launch Training - international major event for retail, sales and key accountCoordination of the driving experience and the evening event, vehicle logistics, customer care.

Munich Area, Germany

Project Assistant Event (internship): research, creating presentations, contact to suppliers, concept development, realising events Clients: Sony Ericsson, AOK Bayern, BMW, Serviceplan

Regensburg Area, Germany

cost controlling, organisation of meetings, data maintenance, resource- & time planning

Diplom Kauffrau, Business Administration And Management, General

Study focus: General Business Administration, Marketing and Innovation & Technology Management Thesis: The Football World Cup 2010.

Ba International Marketing Management