Julia Salinas Email & Phone Number

Mount Vernon, Wa

Skagit Regional Clinics

Multi Specialty Including Urgent Care

customer service to patients in person or by telephone, schedules appointments and collects required information and patient copays. Assists with insurance and account questions as required. May coordinate referral and authorization duties for medical care cancel and reschedule appointments according to practice guidelines, consistently capturing essential information. Facilitate appointment reminders. Monitor patient arrival and wait times, communicating delays and suggesting options as needed. Obtain patient registration information according to practice guidelines Maintain patient information Prepare all patient records Verify insurance eligibility, benefits and contractual agreements according to practice guidelines. Complete referral authorization and/or surgery pre-authorization processes in a timely manner. Facilitate the resolution of insurance, benefit or contractual obligation issues. Collect and document receipt of co-payments. In accordance with cash management policy, balance the ledger and cash drawer at the end of the shift in an accurate manner. Coordinate insurance authorization and referral requirements. Ensure all requirements are fulfilled in accordance with established guidelines. Sort fax server in an accurate and timely manner in accordance with established guidelines. Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work.Communicate effectively and cooperatively in the workplace. Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities. Complete all mandatory learning requirements in a timely manner. Maintain current licensure and/or certification as required. Attend and actively participate in all department, team and/or committee meetings. Comply with all Skagit Regional Health, department and location specific policies and procedures.

Education record

Education