Julia Cooper Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

• Engage with international seafarers through daily onboard visits to cargo ships berthed in Puget Sound, providing a welcoming presence, listening ear, and spiritual companionship• Serve the practical needs of seafarers by providing shopping necessities, transportation during shore leave, access to communication resources, and connections with Covid-19 vaccine providers• Assist SSC Executive Director in volunteer coordination, event planning, website maintenance, donor communications, process improvement, database upkeep, accounting, and vehicle maintenance

Seattle, Washington, United States

Natick, Massachusetts

• Conducted research into customers’ goals and behaviors in order to tailor software design to their needs• Collaborated on design of interactive MATLAB apps and features• Planned and administered usability testing of new software features to assess their effectiveness and uncover design issues early on, analyzed results and produced concise reports on study findings• Coordinated interactive events for senior stakeholders to test out and provide feedback on new designs

Natick, Massachusetts

• Provided effective and timely technical support to customers via email and phone on complex problems with MATLAB programming software, and maintained consistently positive customer feedback• Conducted interviews of prospective candidates, assessing technical and problem-solving skills• Coached new hires in best practices for communicating with customers, troubleshooting software issues, writing clear technical articles, and interviewing external candidates

Medford, Massachusetts

• Held open office hours to assist students with programming projects in data structures course in C++• Taught two weekly laboratories of 20 students• Mentored newly hired staff and led a group of four teaching assistants in grading student homework• Assisted professor in administration of course and development of lab and homework assignments

Medford, Massachusetts

• Assisted librarians in Inter-Library Loan Department• Retrieved, scanned, and mailed requested materials from library stacks and online databases

Mit, Cambridge, Ma

• Taught and supervised a beginner coding course for high school students at an overnight camp• Accountable for administering students’ medications and first aid, maintaining health records and detailed incident reports, and ensuring safety in the lab, dorm and weekend excursion sites

Arlington, Massachusetts

• Worked with a team of 15 interns to plan and lead Sunday school, middle school youth group, and Vacation Bible School camp over the summer at multiple Highrock church branches• Organized three connection events for female interns to meet and learn from women leaders in the church

Providence, Rhode Island

• Designed lesson plans, and led daily activities and sailing drills• Supervised classes of 15-30 elementary-school children and a team of junior instructors• Managed phone calls, data entry, cash transactions, and parent communications

Bachelor'S Degree In Computer Science And English

Honors: summa cum laude, Phi Beta Kappa Honor Society 2017

Education record