Julia Bernardo Email & Phone Number

Amsterdam, North Holland, Netherlands

- Serves as point of contact for People inquiries via different intake channels (e.g. Teams, ticketing system and email) - in the Netherlands, UK, US, Austria, Hong Kong, and Brazil- Plays a pivotal role in educating the organization about people services, processes and channels of inquiry escalation for Constanter Philanthropy Support, Porticus, and Laudes Foundation- Addresses, tracks and resolves escalated inquiries. Delivers monthly Payroll input and executes checks- Executes People programmes, processes, procedures, and policies along guidance from the CoE.- Plays a key role in supporting and testing People enhancement projects.- Generates operational reports and analyses data to identify continuous improvement opportunities.- Processes data changes in HR systems; data input in People core system, verification required documentation on the specific employee life cycle activity. - Administers and processes joiner, mover and leaver information.

Amsterdam, North Holland, Netherlands

- Advocated the application of HR policies and supports the distribution of information across the Netherlands, UK, Germany, India, and Singapore- Provided customer service to employees and other stakeholders via Jira- Facilitated and transfers knowledge within and outside the HR Operations team- Ensured full scope of HR administration and processes (e.g. entry and exit) run smoothly- Ensured timely and correct processing for the Payroll Team- Handled absence registration- Provided relocation support/guidance facilitating global mobility (e.g. visa requests, IND registrations, 30% ruling, etc.)- Provided guidance on insurances and other benefits- Good understanding of Dutch employment law- Onboarding presentation to new hires

Amsterdam, North Holland, Netherlands

- Experience working with different cultures and markets: Belgium, Germany, Poland, UK, Mexico, US- Performed administrative tasks within HR: employment contracts, letters, and statements;- Conducted onboarding process: analyzing outcomes of one and three-month interviews- Conducted exit interviews- First point of contact for employees for administration-related matters, building relationships with coworkers- Worked together with the team on HR Projects: design, develop, test and deliver new HR programs and services- Provided regular reports on employee data to the HR manager and MDs- Supported the organization of events and wellbeing initiatives- Responsible for payroll in Mexico- Participated in the Diversity Committee

Amsterdam, North Holland, Netherlands

Recruitment Process:- Created job descriptions / Set up interviews / Posted job openings online;Onboarding and Offboarding of employees- Kept in contact with new hires: information collection / Registration of devices and systems / Organizing training with other departments / Conducted 90 days onboarding interview- Created employment contracts, letters and memos- Supported the HR Manager in the set-up of all COVID-19 changes - work from home, remote onboarding, change in contracts (e.g., furlough, part-time)

Rio De Janeiro Area, Brazil

- Maintained contracts and corporate documents (MSF Brazil and MSF International) organized and up-to-date- Management of Corporate Documents: Power of attorney; - Subsidiaries; - CNPJ- Supported in processing bequeathed of inheritances donated to MSF- Responsible for office maintenance and management of outsourced services- Ensured that office assets were catalogued and updated

Rio De Janeiro E Região, Brasil

- Coordinated all office travel – national e international;- Stock check and inventories for all – physical and consumer goods;- First point of contact of office purchase – Quotation, negotiation, installation;

Rio De Janeiro E Região, Brasil

- Led a team of five employees- Negotiated financial pending with clients- Ensured company assets were organized- Supported the sales team providing training, designing and implementing new projects- Implemented diverse management tools in all indicators1st year - Achieved 73% of goals2nd year – Tended to achieve 100% of goalsAwardsTOP ADV Regional RJ/ES – April and May 2017Best Examples CDD Nova Iguaçu – November 2016 – July 2017You make the difference CDD Nova Iguaçu – October 2016

Rio De Janeiro Area, Brazil

Bank reconciliation; Accounts payable; Issue of invoice and receipts

Lisbon Area, Portugal

SASNOVA (Social Action Service from NOVA)- Analysed accommodation expenses / Supported the development of a project to attract new guests during the summer holidays / Translated documents (Portuguese-English)

Rio De Janeiro Area, Brazil

- Controlled and registered payments on the SAP system

Master'S Degree, Human Resource Management

Activities and Societies: Student AmbassadorMA thesis - Brazilian Cross-Cultural Adjustment in the Netherlands

Bachelor Of Business Administration (B.B.A.)

Exchange In Business, Lisbon