Julia Macdonald is a Founder at Two Loops Concierge, LLC at Two Loops Concierge, LLC. They is proficient in English. Colleagues describe them as "I worked with Julia for over a year as she was my counterpart as a lead on Customer Service Employee Engagement topics in the US. The strategic work she produced on these topics helped me greatly during my onboarding and influenced the definition of the strategy in Europe. Despite a very busy schedule, Julia always found time for collaboration and exchange, showing her willingness to play the global game and create more global alignment. On several occasions, I witnessed Julia's ability to combine thorough strategic work with operational implementation. I have learned a lot from her and I am grateful for the trust and strong collaboration we managed to develop over time. " and "Julia provided me some expert guidance regarding employee engagement. She was able to really articulate from beginning to end the processes and procedures that she has rolled out. When asking questions Julia had phenomenal insight on how to make things operational and gain good reporting. I would strongly recommend considering Julia for all employee engagement matters, you may be lost without her. "