Julia Echevarria Email & Phone Number

• Provided technical support services via phone, email, and WebEx• Helped customer to resolve technical issues on Internet security products such as Firewall, VPN, IPS, Anti-Malware, Thread Prevention, Virtual Firewalls• Replicated the customer environment on Lab, recommended potential solutionsEnvironment: Active Directory, LDAP, Radius, SSO, Windows Server, Windows 7/8.1/10, MAC, Office365, Azure, IPS, Gateway Anti-Virus, Anti-Spyware, Geo-IP, BotNet, DPI, DLP, UTM, DNS, DHCP,… Show more • Provided technical support services via phone, email, and WebEx• Helped customer to resolve technical issues on Internet security products such as Firewall, VPN, IPS, Anti-Malware, Thread Prevention, Virtual Firewalls• Replicated the customer environment on Lab, recommended potential solutionsEnvironment: Active Directory, LDAP, Radius, SSO, Windows Server, Windows 7/8.1/10, MAC, Office365, Azure, IPS, Gateway Anti-Virus, Anti-Spyware, Geo-IP, BotNet, DPI, DLP, UTM, DNS, DHCP, VPN, Analyzer, Wireshark, LiveOps, WebEx, Access Point, Switches, Routers. Show less

Ottawa, Canada Area

EMC partners. Superna Eyeglass enables a disaster recovery (DR) solution based on the cluster witness (EMC Isilon storage).• Provided technical support via phone, email, web, Zendesk and remote session (WebEX) • Setup test environment for replication of the customer problems and provided troubleshootingEnvironment: VMWare, Hyper-V, Windows, Linux, Data Replication, Disaster Recovery, EMC OneFS Isilon, Superna Eyeglass, TCP/IP, AD, DNS, DFS, SMTP, Zendex (ticketing), WireShark… Show more EMC partners. Superna Eyeglass enables a disaster recovery (DR) solution based on the cluster witness (EMC Isilon storage).• Provided technical support via phone, email, web, Zendesk and remote session (WebEX) • Setup test environment for replication of the customer problems and provided troubleshootingEnvironment: VMWare, Hyper-V, Windows, Linux, Data Replication, Disaster Recovery, EMC OneFS Isilon, Superna Eyeglass, TCP/IP, AD, DNS, DFS, SMTP, Zendex (ticketing), WireShark, Packet tracer, TCPdump. Show less

Perú

ABB is global leader in power and automation technologies, providing a broad range of electrical products and solutions. Revenue 35 billion USD• Developed sales strategies to meet and exceed annual sales goals and grow market share.• Helped customers and advised on equipment and industrial solutions.• Provided technical training on automation equipment and process improvementEnvironment: MS Office, AutoCAD, CRM

Peru

• Advised customers on equipment and industrial solutions.• Review of customer specifications, consultations, visits to plants to gather information• Preparation of technical proposal and project budget.

Perú

Rockwell Automation’s Authorized Distributors in Peru.• Provided customers with solutions for Industrial Automation, Power Electronics, Industrial Instrumentation using Rockwell Automation, Baldor, General Electric and Honeywell.• Evaluated, established budgets and implemented industrial automation projects.• Advised customers on automation equipment and process improvement

Engineer’S Degree, Electrical Engineer

Registered as a Professional Engineer

Network Security Professional, Network Security

• CompTIA A+ • CompTIA Network+ • MS Windows 7 • MS Windows 8 • Linux • Installation and Configuration Windows Server 2012 • Administering.

Electronics Engineering, Electronics Engineer

IEEE Member

Advanced English

Advanced French

Certificate, Sales Management

Certificate In Telecommunication Engineering