Julia F. Email & Phone Number

Charlotte, NC, US

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

• Oversee provider incentive program data management processes and systems
• Oversee annual build and ongoing maintenance of provider reporting
• Assess and evaluate internal KPIs and performance analyses

Charlotte, North Carolina, United States

• Served as P4Q Subject Matter Expert to Cigna Medicare's West markets
• Developed projected performance analyses for our Provider Performance Enablement and Stars partners to use in market expansion conversations
• Collaborated with matrix leadership partners to plan 2024 P4Q
• Produced ROI analyses on P4Q CPT II Coding Incentive to be used in conversations with SLT
• Leveraged Tableau and Excel to produce actionable data insights for our Provider Performance Enablement partners to use in their discussions with providers
• Built automated Excel files using Teradata, SQL, and ODBC to improve internal reporting functionality

Nashville, Tennessee, United States

• Recruited for the Provider Engagement Administrative Residency Program (PEARP), a 12-month Cigna leadership development program
• Served as Population Health Tool Subject Matter Expert to the TN, AL, and MA/PA markets
• Leveraged Teradata, SQL, and Excel to produce actionable data insights for our Independent Physician Associations
• Developed and presented trainings to TN and AL representatives and administrators on topics such as Salesforce, Process Improvement Plans (PIP), and Polychronic Management reporting
• Collaborated with CareAllies leadership and Provider Engagement stakeholders to streamline reporting and analytics across markets
• Developed and presented market updates to CareAllies SLT for quarterly Global Financial, and Operational Review Meeting (GFORM)

Charlotte, North Carolina, United States

• Generated monthly, quarterly, and yearly spending reports and profit/loss statements in Excel for high net-worth clients, professional athletes, and small businesses
• Meticulously organized electronic client files within Dropbox
• Prepared federal and state tax documents for accountant and clients including Form 2848, Form 8879
• Carefully tracked and recorded electronic money movement between client accounts and payees
• Drafted letters of consent for clients’ agents, employers, and sponsors
• Coordinated communication between clients and vendors regarding bill pay, billing questions, etc.

Columbia, SC

• Meticulously reviewed and transcribed client discovery 4 hrs/week to provide attorneys with information most pertinent to their cases
• Edited motions, orders, client statements, and press releases for grammar and punctuation
• Interacted daily with clients and other legal personnel in a professional and composed manner over the phone and in-person
• Developed 1 training guide and how-to document to ease the transition into the position for future runners
• Maintained the filing of physical and electronic documents for over 100 current and archived cases dating back to the 80s in a secure and confidential manner

Columbia, South Carolina

• Utilized compassionate listening skills to understand the concerns of clients and their pets at a large practice with 7 veterinarians
• Effectively briefed veterinarians on patient history and purpose of the appointment
• Aided veterinarians in physical examinations of patients by using safe restraining techniques
• Cleaned, maintained, and sterilized treatment areas and medical equipment to AAHA standards
• Performed complete blood counts, chemistry profiles, urinalyses, and SNAP tests in-house to diagnose health problems
• Updated electronic patient records with appointment information, treatment overviews, laboratory results, client communication, and prescription histories

Charlotte, North Carolina

Bachelor Of Science - Bs, Public Health, 3.85

Activities and Societies: Alpha Delta Pi, Student Health Services Counseling and Psychiatry Board• Distinctions: South Carolina Honors.

Study Abroad

High School Diploma

Activities and Societies: Women's Soccer, Women's Cross Country, Women's Indoor and Outdoor Track and Field