Julia Davis Email and Phone Number

As Vice President of Internal Operations, I develop and implement systems that enhance organizational structure, ensuring alignment with the Market's mission and long-term objectives. With a strong focus on leadership and system-building, I identify operational gaps and established best practices, creating standard operating procedures that streamlined processes across the organization. I lead initiatives aimed at improving employee culture and retention, leveraging strategic HR and operational practices to foster a positive work environment.I also oversee non-routine, high-impact projects that were critical to the organization’s success. Working closely with the CPA and management team, I contribute to the creation of budgets, sales projections, and long-term strategic plans. Additionally, I manage ongoing financial operations, including QuickBooks reconciliation, vendor billing, receipt tracking, and annual tax filings. I liaise with the bank on credit lines and term loans for special projects, and supervised the setup and reporting of POS systems.With a passion for optimizing organizational efficiency, I analyze and improve software and systems, driving better performance and alignment with company goals. In my role, I also streamline contract management processes, ensuring better record-keeping and organizational control.Supervising key personnel, including the IT Manager, Operations Administrator, Guest Services, and Volunteer Coordinator, I play a central role in talent management. I manage recruitment, onboarding, and HR processes for seasonal staff in collaboration with the PEO, and implement performance management plans and career development initiatives. Additionally, I ensure payroll processing, legal compliance, and health regulation adherence, while also leading employee appreciation initiatives to maintain a motivated workforce.

As Director of Special Projects for the Carmel Christkindlmarkt, I played a pivotal role in overseeing a variety of operational, administrative, and community engagement activities that directly contributed to the success of the Market. I provided comprehensive administrative support to the President & CEO, handling key responsibilities such as drafting correspondence, managing communications, organizing meetings, maintaining records, and tracking contractual priorities. I was instrumental in keeping the CEO’s schedule organized, highlighting time-sensitive matters, and assisting with minor accounting duties such as expense reconciliation and receipt tracking.Additionally, I took on a leadership role in coordinating volunteer efforts. Beginning in the off-season, I reached out to local service organizations and businesses to recruit volunteers, creating engaging recruitment materials such as flyers, videos, and presentations. I oversaw the Volunteer & Guest Services Coordinator, conducting regular check-ins and ensuring volunteers were properly trained and scheduled throughout the Market season. My efforts helped build a strong, motivated volunteer base that was critical to the smooth operation of the Market.I also spearheaded the planning and execution of special events, showcasing my project management and event coordination skills. From coordinating the Opening Day Ceremony and managing high-profile VIP events, to organizing cultural celebrations and partnering with external organizations for events like the Glühwein Gallop 5k and Military Appreciation Day, I handled logistics, scheduling, and stakeholder engagement to ensure successful, well-run events that celebrated the community and its traditions. I also worked closely with Chabad Lubavitch of Indiana to organize a Hanukkah service, emphasizing my commitment to inclusive, community-focused programming.

As Director of Spiritual Development and Engagement at Eagle Church, I was responsible for strategically designing and launching programs to foster spiritual growth and community engagement for a congregation of 400+ adults. I developed and contextualized curriculum aligned with the church’s mission, vision, and values, creating original content and delivering impactful messages as part of the teaching team rotation. In addition to crafting in-house spiritual development resources, I initiated and led the creation of a clear “Growth Track” strategy, providing a structured pathway for ongoing adult spiritual formation.My role also involved significant leadership in volunteer management. I recruited, trained, and led a team of over 30 volunteers responsible for Hospitality and First Impressions, ensuring a welcoming environment for the congregation and visitors. Additionally, I established and managed a Spiritual Formation Leadership Team to help guide the planning and execution of a holistic spiritual development process, collaborating closely with church leadership to ensure the successful implementation of these initiatives.Beyond curriculum development, I resourced and coached small group leaders, study facilitators, and class instructors, offering pre-course preparation, weekly support, and one-on-one guidance to equip them for success. My efforts in this role underscored my strengths in leadership, people operations, program development, and strategic planning, all while driving forward the church’s mission of spiritual growth and community building.

As the NextGen Administrator at Eagle Church, I played a key role in supporting the operational and administrative needs of multiple ministry areas, working closely with four separate Ministry Directors. My responsibilities included analyzing attendance trends, planning the scope and sequence of annual training programs, preparing educational materials on a weekly basis, and coordinating special events. I also integrated agendas and calendars to ensure a cohesive vision across ministries, fostering alignment in the church’s NextGen programs.In addition to administrative duties, I created and contextualized teaching content for groups of 75+ students, ensuring effective communication and engagement. I also managed the budget and logistics for an annual retreat event for 150 participants, overseeing transportation, housing, and trip preparation for leaders while problem-solving in real time to ensure the event’s success.My role involved managing and coaching summer interns, providing ongoing feedback to help them grow in their roles. This experience strengthened my skills in operations management, people development, project coordination, and strategic planning, while supporting the church’s mission to develop the next generation of leaders.

In my role as Development Manager at Noble of Indiana, I planned and executed large-scale fundraising events that required meticulous event timeline development, budget oversight, and the securement of corporate sponsorships and partnerships. My responsibilities included vendor management and committee leadership, ensuring that each event met its goals and provided significant value to our stakeholders. I also trained and provided ongoing oversight for the Development Specialist, ensuring continuity and adherence to established processes and procedures. This role honed my project management and organizational skills, emphasizing my ability to lead teams and coordinate complex initiatives that drive fundraising success.

As a Development Specialist at Noble of Indiana, I effectively processed donations and tracked donor activity within the Blackbaud database, ensuring data integrity and maintaining up-to-date constituent information. I updated policies and procedures to streamline donor contributions and database management processes, enhancing operational efficiency. I coordinated the timeline and strategic correspondence for bi-annual mailings to over 3,500 donors, ensuring timely and impactful communication. Additionally, I chaired the internal United Way campaign, demonstrating strong leadership through committee oversight, budget management, and comprehensive communication across all departments. I also collaborated with outside volunteers to plan and implement projects that aligned the organization's needs with the skill sets of various groups, showcasing my ability to foster partnerships and drive community engagement.

As a Financial Aid Specialist, I directed students to the appropriate resources and personnel within the organization to effectively assist them with their financial aid needs. I performed general office management duties, including data entry and the retrieval of confidential information, while maintaining daily organization, filing, and data integrity. I supported the administrative needs of the Financial Aid management team, contributing to a seamless operation and enhancing the overall experience for students seeking financial assistance. This role strengthened my skills in customer service, data management, and internal communication.

In my position as Office Manager, I managed daily business office functions, including payroll administration and accounts payable, ensuring the smooth financial operation of the organization. I was responsible for monthly financial reconciliation, created weekly publications, and provided exceptional customer service. I maintained and ordered office supplies, ensuring all departments had the resources they needed to operate effectively. Additionally, I engaged in regular large-group communication and public speaking, which honed my ability to connect with diverse audiences. I also took an active role in recruiting and training new volunteers, overseeing the budget and logistics for all special events, demonstrating my skills in leadership and operational management.