Standardized training system across two departments to ensure consistent training results for new hires, current employees, and training on new procedures. Managed 3 training coordinators and 32 production trainers. Provide training and coaching for promotional movement. Manage timecard system activities for all direct employees as well as adherence to company policies. Ensure adherence to all controlled documents used for training and production activities.

Created documentation system that included style guide and template to streamline and standardize technical writing guidelines adhering to ISO 9001 standards to help secure ISO certification. Responsible for coordinating 13 technical writers to create more than 2000 Standard Operating Procedures within my supervisory time that met safety, quality, and OSHA guidelines. Organized database move to SolidWorks PDM migration for document security. Trained and coached employees for promotional movement.

Responsible for writing manufacturing Standard Operating Procedures. Capturing and editing images and video to produce multi-use procedural instructions.

Responsible for editing program documents (proposals, test plans, specifications), company compliance documents, and assisting IT SMEs to update procedures and instructions to ensure ISO 9001/QMS audit compliance. Performed two production quality audits in 2017.

Responsible for writing and updating work instructions and procedures to ISO 9001/AS 9100 compliance. Creator of computer based technical training courses. Developer and administrator of four company intranet websites that are resources for Quality Assurance, Configuration Data Management, Supplier Quality Assurance, and company-wide performance metrics. Project Manager to several internal QA assignments. Administrator of the company document tracking database.

Led the successful launch of the Online Nevada Encyclopedia, www.onlinenevada.org. Assisted in design, architecture and development of the website. Acted as Webmaster, database manager, and supervisor to a team of copy editors and contributors. Responsible for posting new content, as well as the collection, formatting, and upload of media resources and Flash driven content. Tested new features and applications within the website and content management system. Wrote researched articles and copy edited contributed articles.

Instructor of Journalism 204 (Media Production). Course content focused on advanced techniques in Photoshop, Dreamweaver, PowerPoint, MS Word, Final Cut Express HD, and Amadeus Pro to produce dynamic content for print, television, and web.