Julien Chambers Email & Phone Number

Oregon City, Or, Us

Lake Oswego, Oregon, United States

I oversee legacy platform code, guiding its transition to maintenance while mentoring junior developers. I resolve complex technical issues through careful analysis and debugging, and I create internal tools to streamline operations and ensure compliance. Collaborating with QA engineers, I define test cases and conduct automated testing to deliver reliable, high-quality software products. My efforts enhance team skills and drive continuous improvement in our development processes.Key Accomplishments:• Developed a self-service utility with the AWS CloudFront .NET SDK, enabling the Support team to clear the CDN cache directly. This resulted in enhanced response times by removing the reliance on DevOps for cache management and boosted operational efficiency by at least 20%.• Built a service with the AWS .NET SDK to query AWS Athena and associate GA4 Property IDs with dealers in the SQL database, allowing the Analytics team to create customized Power BI dashboards for each dealer while safeguarding against competitor data exposure.• Engineered a COM object to enable HMAC SHA 256 encoding for authentication in Classic ASP, allowing the OEM client to successfully send lead data to a third party and preventing the risk of losing the client due to platform limitations.

Lake Oswego, Oregon, United States

I fixed bugs and integrated new products into the legacy platform, working closely with product managers and designers to translate business requirements into technical specifications that align with project goals. I managed various coding technologies, including Visual Basic, C#, React, and Vue. Dedicated to ongoing learning, I stay updated on industry trends and advancements in software development methodologies to deliver innovative solutions.Key Accomplishments:• Developed a tool for scanning the database to identify and eliminate Personally Identifiable Information (PII) upon consumer requests, guaranteeing adherence to the California Consumer Privacy Act (CCPA) and safeguarding clients and the company against legal liabilities.• Achieved subject matter expert status in Harley-Davidson products by collaborating closely with the Product Owner and key stakeholders.

Lake Oswego, Oregon, United States

I provided exceptional service to VIP clientele and managed updates to the corporate website. I regularly followed up with customers to gather feedback and address concerns, fostering strong relationships. By quickly resolving complex inquiries, I ensured high customer satisfaction and retention.Key Accomplishments:• Acted as the sole point of contact for a major client, customizing website solutions to meet their specific needs.

Lake Oswego, Oregon, United States

I communicated with clients via phone and email, addressing inquiries about platform navigation and implementing minor front-end modifications as needed. I collaborated with various teams to expedite the resolution of client concerns.

Portland, Oregon Area

Contract worker at Legacy Health Systems. Primary duties include installing Legacy equipment at Silverton Hospital and clinics throughout the newly acquired Silverton Health service area. Imaged new workstations with SCCM and assisted with other project installs and moves as needed.

Lake Oswego, Or

I provided Tier II support to internal users using remote tools like PCAnywhere and Bomgar. I assisted with Lotus Notes, VPN/RAS, and iOS devices, addressing workstation issues remotely. Additionally, I diagnosed software and hardware problems to identify root causes and implement solutions.Key Accomplishments:• Managed remote software installations and efficiently resolved Remedy tickets.• Improved user experience by ensuring timely support.

Portland, Oregon Metropolitan Area

I contributed to a three-month initiative to update desktop computers in the organization’s clinics. I helped develop the project management plan, ensured timely and budget-compliant deliverables, and collaborated with stakeholders to identify and address operational inefficiencies.Key Accomplishments:• Collaborated with a team of FTEs and contractors to replace 326 outdated computers and optimize 1,244 workstations across 72 Legacy Health clinics and hospitals, enhancing efficiency for providers and staff.

Responsible for safe navigation in International and domestic waters. Maintained shipboard navigational equipment and charts.