Junaid Khan Email & Phone Number

Bengaluru, Ka, In

Conducted comprehensive data analysis to support customer service and operational efficiency.Designed and automated reports to streamline data collection and analysis processes.Worked closely with management to understand data needs and deliver insights for decision-making.Ensured data integrity and consistency through meticulous validation and verification.Develop interactive dashboards using Power BI to visualize data and monitor key metrics.Use SQL to retrieve and… Show more Conducted comprehensive data analysis to support customer service and operational efficiency.Designed and automated reports to streamline data collection and analysis processes.Worked closely with management to understand data needs and deliver insights for decision-making.Ensured data integrity and consistency through meticulous validation and verification.Develop interactive dashboards using Power BI to visualize data and monitor key metrics.Use SQL to retrieve and manipulate data from relational databasesUtilized SQL to extract data from 8 different related tables from customer sales databases using JOIN and VIEW, CTE’s and Rank functions.Transformed and filtered data by using aggregating and filtering function to improve reporting process.Collaborate with other data analysts, data scientists, and IT professionals to achieve project goalsUse Python to solve complex data problems and provide innovative solutions. Show less

Perform data cleaning tasks such as removing duplicates, handling missing values, and correcting data inconsistencies.Support in preprocessing data for analysis, including data normalization and transformation.Create basic charts, graphs, and plots using tools like Excel, Tableau.Assist in developing visualizations to help communicate data findings to non- technical stakeholders.Document data sources, analysis methods, and findings accurately and thoroughly.

Provided technical support and troubleshooting for Microsoft Windows operating systems.Assisted customers with installation, configuration, and maintenance of Windows OS.Resolved hardware and software issues remotely.Documented and tracked all support interactions using ticketing systems.Collaborated with team members to improve support processes and procedures Conducting root cause analysis for recurring issues and implementing permanent solutions.Providing guidance and… Show more Provided technical support and troubleshooting for Microsoft Windows operating systems.Assisted customers with installation, configuration, and maintenance of Windows OS.Resolved hardware and software issues remotely.Documented and tracked all support interactions using ticketing systems.Collaborated with team members to improve support processes and procedures Conducting root cause analysis for recurring issues and implementing permanent solutions.Providing guidance and recommendations for hardware and software upgrades.Assisted in the setup and configuration of new user accounts and devices.Provided timely and accurate responses to customer inquiries and requests via calls, chats, and emails.Analysed E-commerce Operations using SQL: Target's Venture in BrazilExecuted SQL queries, revealing critical insights such as a 54,011 order surge over three years, a 65% increase in order costs from 2017 to 2018, and the identification of top-performing states for swift deliveries, aiding Target's strategy formulation and operational enhancements. Show less

Bachelor Of Commerce

Pre-University

Education record

Master'S Degree, Data Processing And Data Processing Technology/Technician, A

DSML at Scalar

Bachelor Of Commerce - Bcom, Data Processing

Bachelor Of Commerce - Bcom, Data Processing And Data Processing Technology/Technician, 6.9