Junaid Parvan Mollah Email & Phone Number

Surat, Gj, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Working as a TSE in Dev-Team for EMEA region. Solve developer concerns of our customers which mainly comprises of all of the Twilio Products, helping them achieve their use-cases via Twilio and solving integration, working and product related concerns by recreating them and troubleshooting the issues to get a better understanding and provide quality resolution in the shortest amount of time as possible, always targetting the respective SLAs. As of 2022, achieved the following milestone… Show more Working as a TSE in Dev-Team for EMEA region. Solve developer concerns of our customers which mainly comprises of all of the Twilio Products, helping them achieve their use-cases via Twilio and solving integration, working and product related concerns by recreating them and troubleshooting the issues to get a better understanding and provide quality resolution in the shortest amount of time as possible, always targetting the respective SLAs. As of 2022, achieved the following milestone exceeding the target - 1. CSAT ~ 4.8 / 5.02. SLA ~ 99%3. Full resolution of Ticket ~ 8 days (solving tickets including escalations) Show less

Chennai, Tamil Nadu, India

Joined in CDE batch as an Full Stack trainee. Till Term, acquired training in front-end, Java programming for web development, scripting languages, handling database in real time, design principles to program quality code and usage of microservices in web code by incorporating cloud(AWS). The complete training comprised of the following - 1. Web Designing using HTML5, CSS3, Bootstrap, JavaScript and JQuery.2. Java Programming; 3. Unix and Shell… Show more Joined in CDE batch as an Full Stack trainee. Till Term, acquired training in front-end, Java programming for web development, scripting languages, handling database in real time, design principles to program quality code and usage of microservices in web code by incorporating cloud(AWS). The complete training comprised of the following - 1. Web Designing using HTML5, CSS3, Bootstrap, JavaScript and JQuery.2. Java Programming; 3. Unix and Shell Scripting4. Database using MySQL; 5. Oracle PL/SQL6. JSON and YAML; 7. Spring Core, Maven8. Junit, Mockito and Code Quality; 9. MVC using JSP, JSTL10. Design principles and Patterns; 11. Data structures and Algorithms12. Spring Data JPA using Spring Boot; 13. Logging and Code Quality14. Angular; 15. Spring REST using Spring Boot16. Microservices; 17. Cloud and AWS Show less

Hubli, Karnataka, India

1. Worked as a Font-end developer and created a website for virtual competitions which contains homepage, login-page, events-page, an about section with teams and testimonials as well as a blog-page prioritizing in HUBLI-DHARWAD (future scope being available nationwide).2. Worked with MERN-Stack framework.3. Solving Client's queries from basic troubleshooting to requirement analysis to be a responsible Team Leader

Mba, Business Analytics

Bachelor Of Engineering - Be, Computer Science

Activities and Societies: Coding Club Member, Core member of Literary Club, Core member of Poetry Club, Department Football Team, BITS.

High School, Pcm English And Pe