Experienced Manager with a demonstrated history of working in the cosmetics industry. Skilled in Customer Service, Microsoft Word, Microsoft PowerPoint, Leadership, and Public Speaking. Strong professional graduated from Boston College.
Nail Bar And Spa
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ManagerNail Bar And Spa Jul 2017 - PresentBrockton, Ma- Utilized strong verbal and facilitation skills to train new employees.- Acted as a liaison between employees and clients to ensure all customer service inquiries and complaints were handled properly.- Managed salon operations including recorded inventory, accepting customer payments, social media platforms, and scheduling.- Perform opening and closing duties
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Assistant Tour ManagerLcm Entertainment Nov 2017 - Dec 2017Greater New York City Area-Supporting artists in live performances and assisting tour manager in overseeing and monitoring show activities-Handled various aspects of the tour such as accommodation, food, and stage management -Making necessary tour arrangements and accommodations to ensure smooth management of tour services-Analyzed merchandise sales data in depth to optimize merchandise selection and presentation
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Research InternDana-Farber Cancer Institute May 2017 - Jun 2017Greater Boston Area-Prepare and analyze patient data files on Excel and Progeny software-Prepare report on research methodology and draw conclusions between the correlation to Lynch syndrome and colon cancer-Developed and implemented quality control procedures to ensure database accuracy -
Receptionist And Nail TechnicianIspa Jun 2015 - Apr 2016-Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies-Performed opening and closing duties to include cash/credit procedures and facility cleaning-Ensured customers satisfaction by communicating and resolving any customer concerns
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Assistant ManagerMineral Nails Jun 2014 - May 2015North Providence, Rhode Island-Utilized strong verbal and facilitation skills to break information down into clear and concise steps using calls, emails, and one-on-one coaching-Acted as a liaison between employees and clients to ensure all customer service inquiries and complaints were handled properly-Managed salon operations including recorded inventory, accepting customer payments, social media platforms, and scheduling
Anna Lam Skills
Anna Lam Education Details
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Biology, General
Frequently Asked Questions about Anna Lam
What company does Anna Lam work for?
Anna Lam works for Nail Bar And Spa
What is Anna Lam's role at the current company?
Anna Lam's current role is Manager at Nail Bar and Spa.
What schools did Anna Lam attend?
Anna Lam attended Boston College.
What skills is Anna Lam known for?
Anna Lam has skills like Microsoft Office, Customer Service, Leadership, Microsoft Word, Microsoft Powerpoint, Public Speaking, Social Media, Management, Research, Training, Data Analysis, Interpersonal Skills.
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