Manages & works with drivers to maximize efficiency and ensure that packages are delivered in a safe, timely, and professional manner, this includes using a balanced scorecard and quality improvement process to track performance against goalsMaintains operational performance by developing and implementing effective work process plans, troubleshooting service inefficiencies, reviewing work processes + schedules, monitoring costs to budgetApplies an understanding of policies and procedures to situations and operations in a business areaEnsures implementation and maintenance of a comprehensive health and safety plan & conducts risk management and safety compliance audits

Met with potential members to develop an understanding of health & fitness needs, personal motivations, and barriers to reaching their goals. Creating a plan with personalized fitness programming to help them achieve desired results.Maintained relationships with Members & Alumni, providing continued motivation, support, and assistance. Resulting in a strong referral base and increased member retention.Collaborated with Regional Corporate Account Executive & Regional Sales Director to identify new membership opportunities and facilitate the relationship of strategic corporate partnerships.

Oversee all aspects of shipping and delivery operations as the General Manager/Manager of Shipping & Deliveries for MyFitFoods in Houston, TX and Denver CO., ensuring that customers receive their orders on time and with the highest level of service. Regularly monitor and report on KPIs, using data-driven insights to guide decision-making.Collaborate with other departments such as procurement, production, and customer service to ensure seamless coordination across the entire supply chain.Conduct a thorough analysis of the existing logistics processes, identifying areas for improvement, cost reduction, and efficiency gains.Lead a team of employees by hiring, training, and developing staff members, creating a cohesive and efficient work environment that maximizes

Provide excellent customer service by educating customers on proper nutrition to help them achieve their health and fitness goals.Build strategic partnerships with other wellness companies and gyms to promote cross-promotion and grow the customer base.

Managed the transportation of grocery products to Safeway and Albertsons stores across a four-state region, ensuring timely delivery of goods and compliance with all regulations.Established and enforced performance goals for drivers to maintain high levels of efficiency, productivity, and safety.Reported production metrics to General Manager, providing key insights into areas for improvement and identifying opportunities to optimize transportation operations.

Analyzed and planned a center’s daily package dispatch to ensure timely and efficient dispatch service performance and the previous dispatch results to maximize service performance and streamline routes.Review data (e.g., stop and volume trends, missed pieces, cost per piece, etc.) to identify dispatch trends and use these trends to create plans that maximize results. Record route modifications, such as new streets and customers, to keep plans up-to-date and oversee load modifications to improve service and reduce costs. Plan trend and production report data to adjust routes and evenly distribute work. Improve dispatch operations by promoting the implementation of new technology and monitoring dispatch planning system functionality.