Justin Williams Email & Phone Number

Cambridge, Massachusetts, United States

Cambridge, MA

Cambridge, MA

Cambridge, Massachusetts

Cambridge, Massachusetts

Cambridge, Massachusetts

Greater Boston Area

• Working alongside an account manager to qualify opportunities by assessing and uncovering client’s data problems, needs and pain-points
• Demonstrate & Educate contacts on our offering, how they can help, and key differentiators in the market
• Consult & scope on PoCs, reports, and help build cases with the client to justify investment
• Provide client training on the product and it’s functionality post-sale
• Support Implementation of the product alongside Prof Services consultants
• Influence Experian product roadmap by working with product and strategy group to provide market feedback & contribute to outbound marketing messaging and thought leadership pieces

Boston, MA

• Taking full responsibility for managing a customer portfolio of $2.5 million
• Pro-actively calling into all contact levels to ensure their experience with the software matches their expectations and that they are satisfied with the QAS products and services
• Communicating effectively with the customer in order to escalate stalled projects, renegotiate renewal contracts and consult on industry best practices
• Acting as the customer’s advocate internally, recruiting and assembling teams across all areas of the business to meet each customer’s specific needs
• Reporting back to the business in the form of customer feedback in order to guide corporate initiatives
• Increasing customer value by upselling new versions of software and services

Andover, MA

• Participated in front-end assessment of business pursuits, proposal preparation, contract negotiation, and contract administration.
• Managed the customer relationships of fifteen Japanese companies.
• Responsible for the administration of over $52M in new business acquisitions.
• Provided support to Raytheon’s Japan programs to attain an 82% win rate for all proposals.
• Organized and hosted weekly meetings with program management to ensure the prioritization and alignment of goals with regard to all Japan program proposals.
• Expanded professional connections while joining the National Contract Manager Association.

Billerica, MA

• Attained Raytheon Six Sigma certified by writing and publishing the first internal procedures for Raytheon’s CRM system, and earned “Specialist” rank in record time.
• Served as the entry point for new contracts and proposals for timely processing into APEX SAP and Raytheon’s CRM system.
• Reviewed contracts for accuracy, and collaborated with field personnel to disposition defective contract data.
• Gained a comprehensive understanding of Federal Acquisition Regulations and its application to contract construction and financing.

• Interviewed co-founders and CEOs of prospective investment ventures.
• Reported to Principle Partners on due diligence research into the financial data, entrepreneur qualifications, barriers to entry, competition, and product quality of prospective ventures.
• Provided recommendations to the Partners of Wasabi Ventures based on evaluations of investment opportunities.

• Supervised, motivated, and trained sales team as a member of "Key Staff."
• Demonstrated excellent communication and teaching skills as a field trainer.
• Developed a database of qualified leads through referrals, telephone canvassing, direct mail, email, and networking.
• Created and conducted effective sales presentations.
• Maintained contact with all clients to ensure high levels of customer satisfaction.