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Dubai

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

*Develop long lasting relationships with key hotel partners to enable Agoda’s growth in the UAE.*Gain buy-in from relevant stakeholders to execute strategies and launch promotional campaigns to enhance productivity and maintain competitiveness.*Leverage product offerings to match market demands and maximize conversion.*Deliver on country KIPs, growth targets and country strategic initiatives.*Leverage analytical and problem-solving skills to identify new opportunities to grow business.

Berlin, Berlin, Germany

Headquartered in Asia, Agoda is one of the world’s largest online travel accommodation platforms. Founded in 2005 and now part of Booking Holdings, Agoda has a network of over 2,000,000 vacation rentals and hotels worldwide. *Develop long lasting relationships with key hotel partners to enable Agoda’s growth in Switzerland.*Gain buy-in from relevant stakeholders to execute strategies and launch promotional campaigns to enhance productivity and maintain competitiveness.*Leverage product offerings to match market demands and maximize conversion.*Deliver on country KIPs, growth targets and country strategic initiatives.*Leverage analytical and problem-solving skills to identify new opportunities to grow business.

Berlin Area, Germany

The start up trip.me is an online platform for personalized travel directly from local DMCs. They are enabling travelers to connect with local experts in the destination to organize a trip that is truly tailored to their wishes.* Enhanced a portfolio of over 90 DMC partners, improving their product and performance via sales training and consultative feedback.* Planned goals, developed and implemented strategies to drive revenue growth, doubling the ROAS within a year. * Analysed sales data and market trends, continuously adjusting the business development strategy.* Successfully integrated 26 new partnerships and 7 destinations into the company's portfolio.* Connected with partners on a personal and professional level and built long-lasting fruitful partnerships.* Promoted the company and delivered new business acquisitions through corporate trips and trade shows (WTM, ITB).

Berlin Area, Germany

*Resolved over 65 customer issues daily, averaging 87% of First Contact Resolution. *Negotiated with partners to ensure a mutually positive outcome, maintaining a 93 % satisfaction rating over a 12-month period.

Berlin Area, Germany

Brussels Area, Belgium

WEP (World Education Program) is the most active organization in the field of language and intercultural trips. More than 9000 young Belgians, French and Swiss between 12 and 35 travel every year with WEP to more than 40 destinations.WEP offers different types of programs such as : - Exchange programs- Language courses - Summer programs- Jobs, internships and volunteering abroad*Handled end-to-end sale cycle and organisation of over 400 educational trips annually (New Zealand, Australia & North America; language study trips/Working Holiday).*Efficiently conducted monthly pre-departure events and webinars for customers.*Developed and maintained outstanding relationships with business partners (language schools, airline partners,…).*Created branded travel handbooks to improve customer experience.*Managed flights bookings, visa applications and insurance procedures.*Promoted the company during fairs & trade shows.

Master'S Degree, International Business

Minor in finance

Real Estate Finance And Investments, 92/100

- Real Estate Valuation Model. - Mortgage Finance. - Real Estate Capital Structure. - Housing Development. - Real Estate Business Cycle.

Bachelor'S Degree, Tourism And Travel Services Management