Justin Hansen Email & Phone Number

San Antonio, Texas Metropolitan Area

Responsible for leading and coordinating implementation projects and optimization efforts for CHCS and its Practice Management (PM), Human Resources Information Systems (HRIS) and Electronic Health Record (EHR) software. The main goal is to ensure long-term and daily use of technology meets the needs of users operationally.• Successfully led and managed new EHR project transition through deployment with over 10k notes submitted in the first month post transition. This required intimate knowledge of clinical workflows, staff understanding new technology, coding/billing functions, and organizational intent. Implemented and led a project steering committee with voting members CEO/CFO/CMO/CIO including clinical VPs and strategic fiscal and clinical representatives ensuring vendor collaboration with committee initiatives.• Improved adoption and end user experience of new HRIS application post deployment, allowing for 90% increase in time reporting, employee pay on time, end of year tax reporting requirements, PO processing, new employee management functions and existing employee tracking. • Built two support teams, consisting of two managers and eight analysts capable of managing all aspects of applications used, with focus on organizational confidence and trust from Senior Leadership to end users. Developed and structured several committees, led by these teams, providing technical oversight and fiscal, regulatory, and compliance driven recommendations for strategic business decisions. • Developed tracking systems to manage application down times, resulting in application up-times over 99% consistently.• Developed long term sustaining relationships with key internal stake holders and external vendors critical for application support.

Texas, United States

San Antonio, Texas Area

Operational leader for the largest Operating Room Suite in the Baptist Health System with 18 operating rooms, two Heart suites, three Endoscopy rooms, two cardiac cath labs and the largest Sterile Processing department in the system. • Increased volume over 500 cases for the year with 2 record setting months.• Reduced IUSS by 13% with key updates to the Sterile processing department.• Managed significant scheduling changes improving "ease of access" resulting in increased surgeon satisfaction from 4.1 to 4.43 points out of 5 possible on surgeon survey.• Improved employee satisfaction by developing internal growth opportunities, cross training and hybrid job descriptions.• Maintained focus on EBITA and equalized Salary Wages and Benefits (SWB) through efficiency of productivity.

Resolute Health Hospital And North Central Baptist Hospitals

Market leader of Information Management, Technology and Infrastructure for a 430 bed state of the art Hospital and a brand new 128 bed state of the art Hospital servicing a broad range of specialty care, including cardiovascular, orthopedics, oncology, imaging, wound care, rehabilitation, obstetrics, and neonatal intensive care unit (NICU). • Providing technical oversight to over 30 different medical applications and EMR interfaces while ensuring sound infrastructure and High Availability. • Managing all the Information Services requirements for the Hospital, Medical Office buildings (MOB) North Central Baptist Childrens Hospital and the Baptist Orthopedic Hospital.• Responsible for developing Information Assurance, Annual Audit and Security Risk Assessment policies and procedures while maintaining accountability for data centers, network services, systems/server administration & support and PC Support/Help Desk. • Serving as the main point of contact for internal and external partners and customers of information technology services. • Providing technical oversight to over 32 different medical applications and EMR interfaces while ensuring sound infrastructure and High Availability. • Managing an elite technical team supporting all the Information Services requirements for the Hospital, Medical Office building (MOB), Hospital owned Gym and several Practice offices in the market while providing strategic leadership and management for a 24x7x365 information technology department with staff that are geographically disbursed.• Responsible for developing Information Assurance, Annual Audit and Security Risk Assessment policies and procedures while maintaining accountability for data centers, network services, systems/server administration & support and PC Support/Help Desk. • Serving as the main point of contact for internal and external partners and customers of information technology services.

C.R. Darnall Medical Center

Leader of Information Management for Carl R. Darnall Army Medical Center consisting of 125 inpatient beds, 13 outpatient clinics, 3 Community Medical Homes and more than 60 free-standing facilities across three states, managing 147 independent systems, supporting 110,000 beneficiaries and 4,800 employees. • Managed an annual operating budget of $6,200,000. • Lead and professionally developed a staff of 60 personnel. • Orchestrated the planning and execution of information management and information technology (IM/IT) vision, goals and initiatives. • Oversaw life-cycle management of all technology-based systems to include: planning, procurement, installation, maintenance, accreditation and training. • Coordinated the cellular device reduction plan for cost savings over $240,000 annually.

Killeen/Temple, Texas Area

Information technology leader for the largest and most diverse Medical Brigade including five Combat Support Hospitals, a Multifunctional Medical Battalion and 37 company/detachment level units spread across four states. Advisor to the CEO for all strategic information technology issues. Facilitated full spectrum, global, contingency combat health support. Oversaw automations, telecommunications, medical software, and combat related communications. Managed the procurement of all new automations equipment and an annual budget over $150,000. Strategic leader of a corporate communications contract with cost savings over $35,000 annually.

Killeen/Temple, Texas Area

Strategic leader accountable for planning, synchronizing, managing, and coordinating the provision of medical, dental, optometry care, preventive medicine, medical logistics, facilities management and biomedical equipment maintenance. Executive manager overseeing 15 reporting units geographically dispersed over multiple instillations. Principle advisor to the CEO on all matters pertaining to information management. Developed and implemented a comprehensive plan integrating 14 units from geographically separate locations while serving as the senior advisor and integrator for Vibrant Response; a multi-federal agency response exercise that nationally certifies units to respond in support of severe weather, catastrophic events and Homeland Security operations. Managed plans, operations, training, and evaluation of clinical/patient oriented, medical surveillance, and health service logistics information systems.

Killeen/Temple, Texas Area

Manager of strategic operations for Carl R. Darnall Army Medical Center consisting of 125 inpatient beds, 13 outpatient clinics, 3 Community Medical Homes and more than 60 free-standing facilities supporting 110,000 beneficiaries and 4,800 employees. Managed mentorship, training, and professional discipline of more than 400 providers and staff. Implemented Board of Directors policies and procedures fostering an empowered and compassionate environment.

Baqubah, Iraq

Operational leader accountable for staff and unit readiness and senior manager of all related combat equipment. Managed and facilitated all logistical and administrative support in a demanding combat environment with limited resources.

Manager of all health care operations, Combat Health Services (CHS), and medical support. Directed and maintained all medical assets and managed an annual budget of over $75,000.

Master Of Science In Health Administration, Magna Cum Laude

Bachelor Of Science In Human Services, Cum Laude