Focused on creating value by leveraging current practices and knowledge combined with new insights and innovative ideas. Developed, piloted, and launched global revenue-generating initiative increasing gross revenue in first year, at net-neutral expense. Initiative was recognized with inaugural "Groundbreakers Award" for the innovative development and implementation of the initiative.Mentored and developed a global sales team across 14 countries, implementing process improvements and sales automation tools that led to a 3x increase in opportunity creation, 10% pipeline value increase per sales associate, and 38% reduction in stale opportunities. Supported development and implementation of AI-driven leasing forecasts, achieving 85% improvement in quarterly forecast accuracy.Developed and maintained advanced dashboards and KPIs in Salesforce and Tableau, driving improved sales management aligned with strategic business goals.Cultivated and fostered a small, start-up environment within a larger organization, creating ground-up processes, automations, and Management System.Lead multiple cross-functional, cross-regional teams through problem solving biggest barriers in organization, driving root cause analysis, gaining of new insights, and measurable improvement across the organization.Developed and maintained global performance scoring measures.

Accountable for developing and implementing quality and process improvement systems, leading to hospital's first profit in 5 years and highest operating margin in 15 years.Collaborated with hospital CEO to implement lean philosophies. Implemented tracking and reporting mechanisms improving departmental performance and accountability.Conducted over 200 hours of training on lean systems and strategy development and deployment.Responsible for Quality, Infection Prevention, Employee Health, Food and Nutrition Services, Housekeeping and Supply Chain with over 25 teammates keeping expenses 8% below budget.

Accountable for operational, teammate, and business development throughout the organization. Lead 20 full time employees and 100 part-time staff with P&L responsibility of over $7 million.• Developed 5 year strategic plan for growth and profitability including measurement systems, reporting of progress, yearly targets, and communication plan.• Developed and implemented new training programs to ensure associates were prepared for daily operations. Focused on work instruction training and quality assurance.• Worked with customers to resolve outstanding issues using root cause analysis (8D, 5Why) and implemented countermeasures to reduce quality pass downs.

Responsible for finding new business opportunities and closing sales. Development opportunities including creating marketing material and developing new channels of business. Communicated with customers with ongoing basis to ensure needs are met and issues are surfaced. Work with operational team to resolve individual customer complaints.

Coach leaders and teammates lean management systems and tools to improve their workplace.Coached leadership and teammates in the OR to improve communication and collaborative problem solving. Reduced case cart defects by 50% in the operating room reducing the number of times staff had to leave the operating room to search for items. Reduced the use of instant use sterilization by 25% to provide a safer environment for the patient.Worked with staff and leadership to design and implement a new care delivery model on an inpatient unit increasing top of license activities and time spent at bedside. Reduced length of stay by ~10% improving flow and bed availability for medical patients.Developed and implemented strategic plans to reduce overall length of stay for patients in the emergency department.Developed strategic plan for improvement of largest single site by analyzing data to determine most impactful areas. Conducted leadership and cultural analysis to understand where opportunity exists within the organization and reported to senior leadership to help inform long term plan.

Developed strategy to reduce overall length of stay of patients in the emergency department.Used DMAIC framework to define and complete project in a timely manor.Developed comprehensive process model simulation with real data to analyze current state performance and evaluate implications of modifications for future state.Developed an implementation strategy for changes to the current process to increase operating efficiency.

Maintained forecast detail for West and Southwest regions. Developed new metrics to better evaluate company and individual performance. Used these metrics to provide strategy and execution plans used in Strategic Business Review.Developed way to track pre-owned car sales and profits and calculate present residual values for pre-owned cars. Worked with the Sales Advisory Counsel to develop new sales tools to increase productivity of sales representatives including ordering forms and price sheets.

Oversee the day to day operations of The Garage Outlet including sales, marketing, and installation. Increased sales by 20% per month. The Garage Outlet has sales of $40,000 per year.Started Columbia franchise with no prior structure.Manage the company and crew of three while remaining a full time student.Implemented online marketing which increased web hits by 130%.