Justin Mccullen, M.Sc. Email & Phone Number

Cambridge, Massachusetts, United States

Cambridge, Massachusetts

Lead and Coordinate the Business Continuity Management, Novartis Emergency Management, and Risk Management for Novartis’s early stage research and drug discovery engine across seven global sites.Lead the systematic analysis of the end-to-end critical business processes, activities, resources and assets used to support the research and facility operations at the Global headquarters of the Novartis research division in Cambridge, MA. Coordinate with other Novartis research sites to standardize and harmonize the Emergency Management and Business Continuity programs globally.Collaborate across functions on implementation of Third Party Risk Management assessments of business continuity capabilities of vendors, suppliers and contracted research organizations (CRO’s)Lead assessment of overall strategic, operational and emerging risks to facilities and research operations along with development of associated CAPA and mitigation plans. Oversee implementation and execution of the emergency management program for the site to ensure robust preparedness and ultimately rapid, safe and coordinated response to a variety of emergencies.Collaborate with other Novartis units, Divisions, Regions and Group on Business Continuity Management, Novartis Emergency Management, and Risk Management projects to harmonize and align efforts and initiatives.Collaborate and support Enterprise Risk Management efforts to aggregate risks across multiple platforms, and participate in cross-functional workshops to consolidate, analyze and plot risks as well as track treatments and mitigation actions.

Cambridge, Massachusetts

Lead the systematic analysis of the end-to-end critical business processes, activities, resources and assets used to support the research and facility operations at the Global headquarters of the Novartis research division in Cambridge, MA. Coordinate with other Novartis research sites to standardize and harmonize the Emergency Management and Business Continuity programs globally.

Cambridge, Massachusetts

Lead the development and implementation of the Business and Research Continuity, Risk Management and Emergency Management programs for the Cambridge, Massachusetts site. Coordinate with other global NIBR sites to standardize and harmonize the business and research continuity programs.Lead Assessment of overall risks to the facility and research operations along with development of associated mitigation plans. Oversee implementation and execution of emergency management program for the site to ensure robust preparedness and ultimately rapid, safe and coordinated response to a variety of emergencies

Greater Boston Area

• Responsible for all hazards comprehensive emergency management program of an international leader in research and clinical management of cancer and HIV.• Responsible and accountable for prevention, protection, preparedness, response, recovery and mitigation of disasters and incidents that affect the Institute and immediate area. This includes after action reporting, annual Hazard Vulnerability Analysis and training senior administrators in ICS and response and recovery plans. Oversight of fire prevention and fire safety program.• Direct responsibility for DFCI's Emergency Notification System. Beyond management of critical incidents, increase explicit focus on organizational and operational resilience and DFCI’s capacity to absorb a critical incident and ensure the necessary resilience and adaptability of DFCI to continue our operations.• Responsible for safety, preparedness and response of clinical treatment areas and research laboratories.• Support the EH&S department by participating in Construction Safety, Chemical Safety and Environmental management programs and trainings.• Direct responsibility for the DFCI Emergency Operations Plan, DEP Contingency Plan, Hazard Vulnerability Analysis, Boston Laboratory Ordinance, Joint Commission elements of performance and serve within the institute's HICS command staff during a declared emergency.• Secured, designed and conducted a $40,000 unrestricted grant from the National Marrow Donor Program for Dana-Farber Brigham and Woman’s Cancer Care to run a full scale functional exercise of the Radiation Injury Treatment Network.• Active member of numerous emergency management committees and working groups within DFCI, as well as with the Boston Public Health Commission Healthcare Coalition, Partners EPIC, BWH EPC, MASCO, COBTH • CY2015 serve as Chair for the Conference of Boston Area Teaching Hospitals (COBTH) Emergency Preparedness Committee. Also active in Urban Shield 2014 Planning team for Hospitals

Greater Boston Area

Instructor of Healthcare Emergency Management directed study course. Supervise students in the development of masters practicum.

Boston, Ma

All-Hazards Emergency Management Program studied through the lens of HealthcareGPA 3.92

Hyde Park, Ma

➢ Managed the day to day operation of 90 employees over 3 locations staffing 10 Basic Life Support and 4 Advanced Life Support units.➢ 2010 OEMS renewal inspection renewed with zero “service” deficiencies and no major vehicle deficiencies➢ Established a vehicle maintenance plan that led to a 50 percent increase in uptime

Greater Boston Area

➢ Perform various marketing, recruiting, operational and training assignments for private ambulance services.➢ Edited policy and procedure, implemented a fleet maintenance schedule, authored and implemented a materials management program, and standardized operational documentation for a service in eastern Massachusetts.

Woburn, Ma

➢ Achieved a 75% increase in daily call volume over tenure. ➢ Reduced billing costs by 15%. ➢ Established an Advanced Life Support System. ➢ Created and implemented a redundant 100% trip sheet quality control and improvement program.

Allston, Ma

➢ Managed the daily operation of 140 employees over 5 locations, staffing 19 Basic Life Support and 5 Advanced Life Support units. ➢ Implemented a protocol that brought the company from a provisional license to 100% compliant➢ Improved Employee retention by 50%➢ Assisted in the implementation of company’s policy and procedure manual➢ Established a fleet maintenance program that led to 60% more uptime. ➢ Medical Command Staff during Hurricane Rita FEMA Ambulance response- largest ambulance mobilization in history. ➢ Active member, UASI Ambulance Subcommittee.

Allston, Ma

➢ Responsible for day to day operation of field operations, communications and support divisions. ➢ Assessed weekly demand analysis to assure correct staffing patterns➢ Established a materials management system saving the company $2400.00/month. ➢ Served as the company’s Designated Infection Control Officer. ➢ Administrator of Zoll Dispatch and Billing application that included AVL/GPS technology

Allston, Ma

➢ Responsible for scheduling and direct daily supervision of Field employees and fleet maintenance.➢ Provided Emergency and non-emergency care and transport to patients within federal, state and local protocols. ➢ Precepted and trained 80 EMT's and Paramedics.

Framingham, Ma

➢ Managed the company’s telecommunications infrastructure including Voice/Data. ➢ Supervised IT staff that oversaw all LAN/WAN and helpdesk tasks, telecommunications engineers, analysts, and field service technicians. ➢ Responsible for all telecommunications and corporate facilities. ➢ Performed asset management, security and access control. ➢ Initiated successful move of two “live” enhanced messaging platforms to new collocation facilities. ➢ Researched and resolved complaints of telecommunications fraud. ➢ Implemented a proactive fraud monitoring system to alert appropriate personnel of abnormal call volume.

Framingham, Ma

➢ Analyzed and reconciled billing elements against internal system. ➢ Found $276,000 in analysis of billing errors, and received credit from tier 1 carrier. ➢ Processed and evaluated trunk traffic analysis and ordered facilities as necessary to maintain a 99% facility capacity uptime. Completed analysis and research to support facilities and finance goals to increase network efficiency and improve the service received from carriers. ➢ Interfaced directly with senior management to develop RFP’s, plan & implement services, negotiate provisioning and service contracts and rates, troubleshoot all related problems and resolve billing disputes. Research and evaluate collocation facilities. ➢ Analyzed and approved all monthly telecommunications invoices. Reconciled cost totals on a monthly basis and allocated to the proper accounts. Provided related reporting. ➢ Maintained four Priority Call Management platforms connected to Excel switches in four US cities, including the coordination of all maintenance and upgrades. ➢ Responsible for processing raw call detail records from PCM and Wildfire systems and producing the monthly customer bills. Project manager of Y2K team➢ Successfully implemented voice over I.P technology that enabled Linx to expand local service to over 30 U.S. cities from one central platform. Authored and trained ISO Certified documents on LNP, RespOrg and escalation procedures. ➢ Administrated numerous mission critical databases as well as maintained inventory of toll free and local DID's. Installed, programmed and punched down Meridian phones for corporate PBX.

Msc., Healthcare Emergency Management, 3.92

Bs, Psychology

High School Diploma