Justin Thompson Email & Phone Number

Eau Claire, Wi, Us

Eau Claire, Wisconsin, United States

96 Exceptional Customer Service "Boomerang"'s in less than three years.Earned top Boomerang "Glitter" status (employee rating) in less than two years, a ranking based on guest satisfaction feedback.Process improvements flipped department results from bottom of store chain to the top, increasing guest involvement and satisfaction in the process. Led the department to garnering chain department awards, most recently for most improved department accuracy (ranked by guest… Show more 96 Exceptional Customer Service "Boomerang"'s in less than three years.Earned top Boomerang "Glitter" status (employee rating) in less than two years, a ranking based on guest satisfaction feedback.Process improvements flipped department results from bottom of store chain to the top, increasing guest involvement and satisfaction in the process. Led the department to garnering chain department awards, most recently for most improved department accuracy (ranked by guest satisfaction) for 4+ months amongst all stores. Design background has afforded me the ability to refresh multiple items intended for guest communication that sorely lacked information, direction, layout simplification or improvement - of which many have been adopted for overall usage. I have overseen my department grow into one of the most lucrative among all chain stores, and I plan to continue working on moving it to the absolute top. Show less

Greater Minneapolis-St. Paul Area

Highly talented, qualified and very skilled professional, technically proficient across multiple platforms. Fast learner, quick to adapt.

Minneapolis, Minnesota, United States

Partnered with national and regional franchises to manage their social media and online digital marketing projects. Directed print marketing layouts from ads to promotional literature, social media marketing ad work, and digital marketing projects including online e-blasts, newsletters, blogs, and website design for a variety of franchisee customers. Incorporated creative briefs to reference information vital to the design process to build concepts and complete designs… Show more Partnered with national and regional franchises to manage their social media and online digital marketing projects. Directed print marketing layouts from ads to promotional literature, social media marketing ad work, and digital marketing projects including online e-blasts, newsletters, blogs, and website design for a variety of franchisee customers. Incorporated creative briefs to reference information vital to the design process to build concepts and complete designs. Developed some print advertising such as flyers and brochures using PDF and Photoshop. Show less

United States

Eau Claire, Wi

Attended to all art needs for large accounts in ASI (Advertising Specialty Institute) items which include usable marketing items requiring logo application, ensuring vendors receive the correct art for the correct order.Ensured orders fall within budgetary means, dependent upon production type and material usage.Represented the creative department in daily production management meetings, which included scheduling and procedural concerns (issues and resolution).Developed… Show more Attended to all art needs for large accounts in ASI (Advertising Specialty Institute) items which include usable marketing items requiring logo application, ensuring vendors receive the correct art for the correct order.Ensured orders fall within budgetary means, dependent upon production type and material usage.Represented the creative department in daily production management meetings, which included scheduling and procedural concerns (issues and resolution).Developed new processes for maximizing efficiency in overall production and department scheduling. Evaluated assigned task information entered by sales associates, ensuring an accelerated run through art and production processing.Art Director for a variety of national clients: Target, General Motors, BRP Canada, Dairy Queen, Atlassian, Eastman Outdoors, Promega and Telerik, as well as providing supportive project management to other notable brands such as Mathews, Leinenkugels, Menards, The BOSS Snowplows, Ranger Boats, Triton Boats and Rapala.Designed several account-based and retail hats and tees covering a variety of themes.Designed several garments for Target account, for use in employee promotions.Process restructuring and improvement for embroidery department while serving as embroidery coordinator resulting in an increase in production hiring and manpower allocation to the embroidery department.Creative Output Coordinator (7/2014 - 7/2016) specializing in all three levels of production output - screen print, embroidery and external vendor art fulfillment. Overseeing outflow of exported screen print and embroidery files from the creative department, ensuring files meet order standards. Additionally assisting company as a valued liaison in offset printing work, based upon previous experience in field.Trained new hires across different department types: sales, production and most notably art. Show less

Eau Claire, Wisconsin Area

Designed logos for events and awards hosted by publication clients.Processed submitted documents from local and national clients, ensuring accuracy to billing detail and project quality.Closely attended to customer needs on a one-on-one basis.Supervised and groomed art direction for several national clients, including Precast Solutions, Global Cold Chain Alliance and The State Bar of California.Processed, designed, directed and finalized work such as sell sheets,… Show more Designed logos for events and awards hosted by publication clients.Processed submitted documents from local and national clients, ensuring accuracy to billing detail and project quality.Closely attended to customer needs on a one-on-one basis.Supervised and groomed art direction for several national clients, including Precast Solutions, Global Cold Chain Alliance and The State Bar of California.Processed, designed, directed and finalized work such as sell sheets, brochures, mail pieces, pamphlets, newsletters, bulletins and magazines for a wide variety of national clients.Trained new hires in multiple processes, from simple one-sheets to complex pamphlets and books, textbooks, mail pieces, cutting and binding, and file preflighting. Show less

Eau Claire, Wisconsin Area

Established new and merged existing product identities into one cohesive identity system.Generated viable marketing approaches to reinvigorate lagging product lines.Coordinated communication platforms such as email and web with all printed materials.Directed themed photography shoots for various curriculum produced within the company.Created large, colorful banners for trade show infographics as well as POP display functions.Assisted marketing department… Show more Established new and merged existing product identities into one cohesive identity system.Generated viable marketing approaches to reinvigorate lagging product lines.Coordinated communication platforms such as email and web with all printed materials.Directed themed photography shoots for various curriculum produced within the company.Created large, colorful banners for trade show infographics as well as POP display functions.Assisted marketing department in writing copy for promotional materials.Prepared supplemental materials such as invitations, announcements and appearance posters.Analyzed department expenditure working with print shops and kept within budget, offering services when required for services such as dye cutting. Show less

Eau Claire, Wisconsin Area

Created product logos for Menard brand products.Designed sales layouts and email pages.Directed isolated and themed photography shoots for a variety of retail needs.Trained members of advertising department in program usage and task proficiency.Wrote proposals for department acquisition of needed upgrades to programs and equipment.Responsible for establishing visual aesthetics of printed materials and store displays, which also influenced web design… Show more Created product logos for Menard brand products.Designed sales layouts and email pages.Directed isolated and themed photography shoots for a variety of retail needs.Trained members of advertising department in program usage and task proficiency.Wrote proposals for department acquisition of needed upgrades to programs and equipment.Responsible for establishing visual aesthetics of printed materials and store displays, which also influenced web design, direct mail and e-mail blasts.Combined interdepartmental tasks with external department tasks on a daily basis (Printed advertising; broadcast advertising, merchandising, marketing and direct mail).Analyzed daily department task list and directed assignment of tasks among four associates to meet daily requirements.Assisted and motivated internal and external department designers with feedback to strengthen efforts visually and thematically.Established effective processes to afford all associates the ability to handle larger and more specialized requests.Acting Advertising Creative Director (2005-2007) responsible for coordinating all art-based output from advertising and marketing departments.Attended interdepartmental conceptual meetings and fit new ideas into established aesthetic guidelines.Worked with established aesthetics of separate brands to create ads and banners in line with program requirements. Show less