Justin Ramey Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Working Full time for a video game, software developer, and publisher companyOperations: Overall responsibility for standardizing and ensuring effective implementation of Physical Security programming. Manage outside services contracts, internal operations, stakeholders, and guarding for the business: leverage technology, resourcefulness, and talent to keep the business running while maturing processes. Directly support crisis management planning, response, and recovery efforts.Asset Protection: Protect the company's assets and people from harm; keep the physical perimeter safe and secure. Assess and evaluate the varying levels of Physical Security risks that could impact the business. These include threats and risks to people, assets, operations, and brands. Recommend and implement risk mitigation techniques and tactics based on industry best practices and Physical Security fundamentals. Serve as support lead for investigations, event security, and emergency preparedness.Conducted physical security assessments, audits, surveys, and process reviewsOversight for guarding, technology integrators, and all related physical security contractingDeveloping and implementing a standardized approach to enterprise physical security both at a regional and global levelCoordinate with the Safety & Security Operations Center to support physical security operations.Creating, developing, and implementing initiatives promoting Employee engagement and awarenessProviding regular briefings, updates, and situational awareness reports to the stakeholders.Assisting in the preparation of emergency management and contingency planning efforts.Serve as Security Lead on duty for Emergencies at headquarters.

Raleigh-Durham-Chapel Hill Area

Created security processes and proceduresWas the primary point of contact and response to safety & security questionsManaged the relationship with our security contractors and vendorsEducated employees on the security and safety cultureReviewed existing safety and security measures and made recommendations for changesFamiliar with security systems to assist in training and implementationAssisted with the development and updating of the site emergency response plansConducted weekly security technology audits to ensure systems are operational andoverseas corrective action as neededMaintained security systems and employee identification card systems. Used security software to grant building access to new hires, contractors, interns,vendors, and visitorsTrained and implemented a Building Evacuation Team (BET) for their assigned rolesand tasksBuilt and maintain a strong relationship with local law enforcement, security networks,and fire personnelBuilt relationships with employees and contractors to create a foundation of respectthat’s aligned with Epic Games' culture and valuesWatched for irregular or unusual conditions that may create security concerns or safety hazardsResponded to safety, security, or medical incidents in the prescribed manner and act asthe incident lead to relievedPermitted authorized persons to enter the property and monitors entrances and exitsInvestigated and prepare reports on accidents, incidents, and suspicious activitiesProvided assistance to customers, employees, and visitors in a courteous and professional

Raleigh-Durham-Chapel Hill Area

Worked Full time for a video game, software developer, and publisher companyRepresented and conducted Safety & Security responsibilities before an official department was created at the companyStarted & developed a tracking system to provided metrics and to measure growthResearched and implemented an innovative app that notifies employees of their packagesThe app dramatically increased productivity by over 100 % Solved number one employee complaint, of the package, pick up hours from 1:30 pm – 3:00 pm was not convenient. Created a room with security surveillance, accessible to employees only, and package pick up is now available 24/7 at the convenience of the employeeGenerate weekly reports for upper management of the Facilities & Shipping Departments Provides high-quality care to over 30 employees daily regarding shipping & facilities requestsInitiated, along with designed a Facilities & Shipping slide deck to inform all new hires Present weekly in company-wide orientations to welcome and advise new hires of benefitsStreamlined and developed a new process for new hires & contractors to receive access badges A main contract for issues that are relating to security access and fingerprint enrollmentResponsible for making arrangements for all pickups for the appropriate carrier through FedEx Ground, FedEx Express, USPS, DHL, or UPS which is specified on the customer’s purchase orderPerform all computer functions necessary to track various aspects of goodsCreate & print labels for outgoing packages domestic/international for UPS, FedEx, DHL, and USPSReports defective materials or questionable conditions to the department leadProcess all incoming packages, notify package owners, and distribute the items to the employees Take weekly inventory and restock shipping & office supply Record all data details from incoming to outgoing packages, and completed JIRA tickets Handle company-wide purchasing requests of office items

Raleigh-Durham-Chapel Hill Area

Worked Part time for a private equity and venture capital firm Spearheaded an assignment from the Vice President for a company wide conversion of disposable data and confidential documents to digital formAccumulated accounting data to create an analysis of investment property for the CEOOrganized, filed and maintain accounting PO documents to provide easy accessAnswered incoming phone calls, took messages or redirect calls to the appropriate executive Utilize office appliances such as photocopier, printers and computers for word processing, spreadsheet creation etc.Assisted the accounting executives with financial & tax audit Performed other office duties as assigned

Jackson, Michigan Area

Worked Part-time for a mid-size psychology practice for adult and adolescent clientsAssisted the President & Founder of the company in all administrative needsWelcomed and greeted all patients and visitorsAnswered telephone calls and scheduled appointments for the patientsRegistered new patients into software including personal and financial informationManaged database such as number of patients visited in a day, services and transactions provided Replied to all the correspondences that arrive in the company Transcribed notes of doctors and dictations, checked documents or reports of the patients, and highlighted the key points in their reports that can be used in treatmentsOperated all the office filing systems Provided necessary help to the doctors and made sure that they are getting the necessary equipment and resources that they needed for treatments

Parma, Michigan

Worked Part-Time in the athletics department for a public high school while also attending university full timeGreeted all incoming and prospective community membersChecked-in members and maintain attendance logEnforced weight room policies and proceduresRe-racked weights, maintain cleanliness of equipment and fitness centerMonitored exercisers and ensure safety while equipment was activeInputted data and reported maintenance request as neededEnsured the environment is safe for participants by circulating and proactively monitoring concernsProvided an upbeat atmosphere, managed emails, and assist customers with all questionsReported to the Athletic Director and assist with special projects when needed

Jackson, Michigan Area

Worked Full-Time for a dental implant startup companyManaged all planning, coordinating and productions for the events department Arranged for the President of company, travel itineraries, booked flights/ lodging, and medical toolsPresented the event department process/numbers to the company's investors & stakeholdersDeveloped a efficient process to handle all inquiry for dental implant training coursesResponded to all Doctors and Professors requests regarding dental implant trainingsLiaise with clients to identify their needs and to ensure customer satisfactionProvided feedback and periodic reports to the Vice President & President Proposed ideas to improve provided services and event qualityCoordinated all event details such as shipping, medical equipment/devices and promotional material Prepared, created labels, shipped out, kept track of, process in and cleaned all trade show materialsKept a daily record of the inventory list involving , promotional material, medical devices/equipmentEnsured compliance with continuing education credits for Dentist, Periodontist and Oral SurgeonsAnswered company wide incoming calls, provided customer serve when applicable or redirected calls to the appropriate department Handled and processed doctors equipment orders via over the phone or in personDeveloped and calculated budgets for training coursesTraveled to the Brazilian Consulate a couple of times to expedite the proper visa paper work for the Founder of the companyCollaborated with the Marketing Director to promote, publicize trainings and trade showsCollaborated with the Customer Service Director to provide assistants and updates on event discountsCommuted to Ohio to assists the Founder of the company with a dental implant training courseProactively handled any arising issues via on the phone or in personConducted pre- and post – event evaluations and reported outcomes

106 E Main St, Spring Arbor, Mi 49283

Attended Full time at a liberal arts university.Worked a part-time job, took extra courses, attended classes during the summers, and got my bachelor’s degree within less than 3 yearsClass: Principles of MarketingLearned about the marketing conceptUsed Trello account for group projectsConducted research and a SWOT analysis Created a marketing plan for "TBG Solutions" and presented finding to the classClass: Consumer RelationsGain an appreciation for marketing in response to consumer behavior and culturalinfluences.Learned that consumer behavior plays in the strategies, tactics and operations of a companies successDeveloped and present a case study of the company "Hot Topic" Project Manager for a class project: Business Applications of StatisticsUnderstood the use of Excel and MegaStat to perform statistical techniques to enhance problem solving skillsConducted a satisfaction survey for an internal client at SAU which covers the design of the study, data collection, data analysis, and data interpretationDeveloped a detailed project plan to monitor and track progressManaged changes to the project scope, schedule, and satisfaction survey using appropriate verification techniquesPresented the findings of the survey professionally to the client of Scared Grounds CompanyProject Manager for a class project: Principles of ManagementUnderstood complexity of management including historical context, management principles and real-life applicationsApplied management concepts within a classroom projectDevelop a detailed project plan to monitor and track progressCoordinated internal resources and third parties/vendors for the execution of the projectPresented research and the project for the company "Jackson School of the Arts" in front of class

6080 N. Central Expressway Dallas Tx 75206

Worked Full-Time in a private technical collegeRecruited and enrolled prospective students of all ages into college courseWelcomed prospective students by processing paperwork; interviewed applicants; arranged and conducted campus tours; conducted follow-up such as letter writing, phone call and textsHelped prospective students identify their unique skills and interestsAveraged 100-200 outbound calls daily to prospective studentsScheduled appointments and conducted 7-10 campus tours weeklyAssisted with set up/tear down, guided students to classes and help with other orientations needsMaintained recruiting operations by following policies and procedures; reporting needed changes

4622 Greenville Avenue Dallas Tx 75206

Worked Part-time in the restaurant business Greeted customers entering establishmentsProcessed merchandise returns and exchangesObtained payment for goods by itemizing and totaling customer's purchasesStocked supplies such as utensils in serving stations and cupboardsResponded to customers’ complaints and resolve their issues Maintained friendly, smiling and good attitude with every customer specially addressing complaints calmly and swiftlyAssisted customers with buying decisions about the menu Assisted in routine cleaning procedures

22392 Fm 16 West Garden Valley, Tx 75771 Usa

Worked Full-Time at a nonprofit leadership development academyManaged 50 employees and oversaw their operations Administered operation standards, coached and motivated staff to achieve target objectives Evaluated employee hiring, objective setting, terminations & annual performance reviewsCompleted weekly & monthly reports; analyze reports to identify potential problems & solutionsAssisted with & provided recommendations for the annual budgetAssisted with new hires acceptance process and conducted new enrollment orientationsPrepared/sent out acceptance letters and package for all new interns Distributed prospective leads for contacting, interviews, and enrolling Analyzed marketing/advertising plans, made recommendations for growth & business development

22392 Fm 16 West Garden Valley, Tx 75771 Usa

Worked Full-Time at a nonprofit leadership development academyManaged 30 employees and oversaw their recruiting metricsDeveloped, implemented, and enhanced the interview processCoordinated daily operations for the department functions & scheduled staff coverageProvided supervision, guidance, coaching, motivation & training to each employeeMet or exceeded all sales, quality control & customer service goalsParticipated in marketing campaigns & product launchesSupervised, trained & managed employees customer service relationsInitiated, designed & conducted recruitment training & developmental activities for the departmentEvaluated & improved the effectiveness of training programsAssessed performance & reviewed quality of enrollment work; provided feedback & coaching

22392 Fm 16 West Garden Valley, Tx 75771 Usa

Worked & Attended Full-Time at a nonprofit leadership development academyWelcomed the incoming first-year interns and provided support during their transition Provided staff support for all residents and promote understanding between students by encouraging involvement & facilitating programs within the residence hall communityDirectly supervised and held responsible for the emotional, spiritual and physical wellbeing of 40 interns Supported community development by encouraging student involvement & attending sponsored programsParticipated in all community opening, closing & transition (check-in/check-out) activitiesGuided and taught individuals to be responsible and be respectful to others in difficult living conditions. Challenged, role-modeled and advised individuals in their intern yearHeld residents accountable for their behavior Reported any concerns that arose to the staffCollaborated with Sister Resident Adviser to provided support, organize family meetings and special eventsAttended weekly Resident Advisor Development classesAttended weekly meetings with Dorm Manager to inform the progress of the residentsConducted weekly meetings and group therapy sessions with a variety of disorders including Adjustment Disorders, ADHD, Oppositional Defiant Disorder, Depression, Bipolar Disorder, Dysthymic Disorder, Anxiety Disorders, Cognitive Disorders, Social Maladjustment, and Borderline Personality Disorder.Developed and wrote treatment plans, process notes, and diagnostic summaries

22392 Fm 16 West Garden Valley, Tx 75771 Usa

Worked & Attended Full-Time at a non profit leadership development academySupervised 10 employees and oversaw their recruiting metricsFacilitated travel arrangements for potential interns, including airfare, hotel, meals & other needsMet with prospective students & conducted campus tours with applicants & parentsCollaborated with enrollment department to resolve concerns & address issues for applicantsTraveled to universities/conferences to recruit prospective students, promote marketing campaigns and provide representation at the booths

22392 Fm 16 West Garden Valley, Tx 75771 Usa

Worked & Attended Full-Time at a nonprofit leadership development academyBuilt applicant pipeline by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites Contacted leads, initiated and completed enrollment applicationsConducted interviews in person & by phone with applicants Managed intern program by conducting orientations; scheduled rotations and assignments; monitored intern job contributions and coached interns on productivityTraveled to universities/conferences to recruit prospective interns, promote marketing campaigns and provide representation at the booths

22392 Fm 16 West Garden Valley, Tx 75771 Usa

Worked & Attended Full-Time at a nonprofit leadership development academyServed as a liaison between the resident adviser and the residentsHelped plan, inform, and organized core meeting as well as special events Contributed to the leadership effort by accomplishing related results as neededConducted one-on-one discipleship interactions with students Helped support the vision of the resident adviserOversaw attendance tracking and accountability reportsParticipated in weekly evaluation on the process of residents

Jacksonville, Florida Area

Worked Part time in the fitness department for a non profit organization Provided athletic training to beginners & intermediate members of different age groupsMonitored exercises and practice sessionsObtained practical knowledge of gymnastic equipmentTaught gymnastic skills like jumping, tumbling, lifting, running, flexibility and body balanceFollowed YMCA policies and proceduresEnsured the proper maintenance and safety of gymnastics equipmentMaintained a clean, organized gymnastics equipment closetAssisted in gymnastics shows with over 200 children & youth participates

Ohio & Florida

Worked Part time for 2 independent families Responsible for 5 children under the ages of 10 Watched and cared for children to ensure safetyInitiated arts and crafts, and played games with childrenChanged diapers and assisted in toileting needsBottle-fed infants in accordance with parental directionCleaned and sanitized child care toysKept working area free of harmful objects

Lancaster, Ohio

Worked Part time in the community for the park & recreation department Officiated soccer games as assigned and enforces the rules of playCommunicated with coaches, players, sponsors, and helps maintain orderMaintained accurate time sheets and submits them to a designated supervisor in a timely mannerAbility to see play with sufficient clarity to make accurate decisionsPerformed work typically standing, walking, and running; however, sitting, bending, stooping, and reaching is required on an intermittent basis.

Bachelor'S Degree, Business Administration And Management, General, 3.0

Attended At Lancaster Campus For Summer Classes That Transferred To Sau, 3.0

Diploma Of Education, Leadership & Development, Average 3.0

Diploma, Electrician, Average 3.0