Justin R. Email & Phone Number

San Diego, California, United States

San Diego, California, United States

• Make outbound phone calls, and receive inbound phone calls, to manage a pipeline of renewal customers in preparation for their next pump purchase
• Communicate with existing customers (by phone, email, and text) to provide product update information for customers interested in renewing their pump
• Document customer interactions and feedback in the customer relationship management (CRM) system in accordance with HIPAA guidelines
• Efficiently respond to advanced customer inquiries, effectively addressing and resolving barriers to therapy adoption through professional, ethical, and persuasive sales skills
• Deliver superior front-line customer support by adhering to customer and sales support procedures

Greater San Diego Area

• Expedite passport renewals and create new passports for emergency situations
• Process visa applications and advise clients looking to go on business trips and study abroad
• Work with foreign consulates to legalize documents
• Handle sensitive documents that needs to be apostilled from the Secretary of State
• Manage clients, vendors, and finances through Quickbooks

Greater San Diego Area

• Ensured the timely and accurate packaging of all loans originated by loan officers
• Gathered information and took each file from pre-approval to closing
• Input proper loan information into system for processing
• Verified loan documents including credit appraisal and title insurance for submittal to underwriting
• Ordered and coordinated loan documents
• Met crucial deadlines requested