Justin Collett Email & Phone Number

Vancouver, Bc, Ca

San Francisco, California, United States

BizOps- Delivery of strategic insights to executive stakeholders using structured problem-solving & data analysis (SQL) requiring deep knowledge of complex operational workflows and financial systems.- Identified, advocated for, built, and launched a low-code app (database, notification routing workflow, and front-end dashboarding) to automate mission-critical deal desk/onboarding task assignments.- Implemented executive dashboarding for senior leaders, saving ~5 hours per week in… Show more BizOps- Delivery of strategic insights to executive stakeholders using structured problem-solving & data analysis (SQL) requiring deep knowledge of complex operational workflows and financial systems.- Identified, advocated for, built, and launched a low-code app (database, notification routing workflow, and front-end dashboarding) to automate mission-critical deal desk/onboarding task assignments.- Implemented executive dashboarding for senior leaders, saving ~5 hours per week in data collection.- Triaging technical and process data cleanup projects in collaboration with technical stakeholders.- Established source of truth operational data definitions that support business requirements.Product Management (Q1-2023 to Q4-2023)- Tasked with a special assignment to design & build 0 to 1 internal applications with limited resources.- Identified pain point root causes and business outcomes in user interviews to develop product requirements that have realized annual cost savings of ~$140k in person-hours & reduced licenses.- Led product road mapping and execution to stabilize & drastically improve onboarding, client management, and invoicing workflows historically fraught with data integrity & scalability issues. Show less

Vancouver, British Columbia, Canada

- Managed escalations from 100+ clients for Know Your Customer and Anti-Money Laundering products by analyzing data queries and collaborating cross functionally using Zendesk and Jira- Rebuilt 6 internal Customer Success and Know Your Customer Operations process documents- Supported campus recruitment by facilitating relationships with Canadian geomatics programs- OHS committee member: employee representative

Remote

Skillful is a skills-based mentorship program that teaches top talent the skills and industry fundamentals used by strategy & operations teams at high-growth tech companies.I was coached by mentors who work at companies like Uber, Instacart and DoorDash on a team BizOps Project.Highlights include:- Intermediate-level use of SQL, Excel/Sheets and BI/data visualization tools including Google BigQuery, Redash and Tableau- Worked on an intensive data analysis project… Show more Skillful is a skills-based mentorship program that teaches top talent the skills and industry fundamentals used by strategy & operations teams at high-growth tech companies.I was coached by mentors who work at companies like Uber, Instacart and DoorDash on a team BizOps Project.Highlights include:- Intermediate-level use of SQL, Excel/Sheets and BI/data visualization tools including Google BigQuery, Redash and Tableau- Worked on an intensive data analysis project alongside a team with coaching from my mentor, culminating in presenting recommendations to senior stakeholders- Built models for market performance utilizing time series analysis and other techniques- In-depth understanding of tech business models including key metrics (e.g. SaaS or marketplace metrics)- Built a strong network of mentors and speakers in the tech industry Show less

Vancouver, British Columbia, Canada

- Completed time-sensitive tasks and logistics for B2B recycling and waste collection- Coordinated 10 social media giveaways handling over $700 in product from partner organizations- Assembled 2020 Climate Smart reporting- Chaired JOHS committee for 3 months

Brockville, Ontario, Canada

- Analysis of proposed site plans and historic legal documents while collecting and processing geospatial data for engineering and legal surveys- Trained 3 coworkers on 3D laser scanner hardware and software costing $100k

New Delhi, Delhi, India

Drafted replies to litigation and arbitration while gaining exposure to the legal profession.Conference Attendance:- 1st Singapore International Arbitration Centre -ADGM conference | Abu Dhabi, UAE- 3rd Arbitration in the Era of Globalization | Indian Council of Arbitration & FICCI | New Delhi, India- 4th India Land and Development Conference | NRMC | New Delhi, India

Kamloops, British Columbia, Canada

- Analysis of proposed site plans and historic legal documents while collecting and processing geospatial data for engineering and legal surveys- Trained on in-house coordinate geometry software, while continuing to develop CAD and ArcGIS skills.

Brockville, Ontario

- Consulted on the creation of workflows for small asset photogrammetry enabling virtual reality applications.

Kingston Ontario

- Led a team to complete a variety of survey projects with the goal of exceeding client expectations.- Analysis of proposed site plans and historic documents on both small and large scale projects.- Liaised with clients, contractors, and office staff to complete work in an efficient manner.

Brockville, Ontario

- Led a team to complete a variety of survey projects with the goal of exceeding client expectations.- Drafted plans of survey, sketches, and reference plans using AutoCAD and Carlson Survey.

Bachelor Of Science (B.Sc.), Geomatics Engineering

Activities and Societies: NGC Founder and Chair, EUS VP Internal and Sr. Advisor, GUESS President, Global Brigades - Public Health Brigade.

Advanced Diploma, Sustainable Business Leadership

Activities and Societies: BCIT Link Magazine Contributor - Empowering businesses to transition towards sustainable operations and strategy.