Jennifer Wei Email & Phone Number

San Jose, California, United States

San Francisco, California, United States

- Collaborated closely with the client, understanding the business vision for rebranding and website redesign- Designed and developed a fully responsive, 5-page website, delivering high-quality visual design solutions to boost information presentation and streamline appointment scheduling processes- Upgraded the user experience across web and mobile devices, creating intuitive and simple layouts- Proposed 2 solutions to the client based on simple keywords, fine-tuning each feature to ensure the end product meets the highest standards

San Francisco Bay Area

- Synthesized business requirements from concept into user flows, task flows and wireframes- Designed and implemented 2 features for risk management tool and financial processes- Conducted functional testings to verify the 75% effectiveness of the use cases for B2B cloud solution- Developed comprehensive end-to-end user guides for 5 key features, enhancing the onboarding experience for clients- Collaborated with presales, product managers and engineers to design the prototypes for 10+ demos

San Francisco Bay Area

- Led Collateral QA team and delivered the most revenue-generating solution in Calypso to over 70 clients worldwide- Managed and mentored 5 QA Analysts by conducting weekly 1-on-1s and training sessions to foster the professional growth of junior team members- Obtained expertise in trade life cycle, settlement, SWIFT messages and capital market- Collaborated with Software Engineers, Product Managers, Support to define release scopes, set priorities and determine completion dates during Software Development Life Cycle- Adopted Scrum Agile methodology to develop software testing plans and shortened Software Testing Life Cycle from monthly to weekly- Coordinated conference calls and feedback meetings to collect requirements and feedbacks from clients

San Francisco Bay Area

- Converted business requirements into various user scenarios to improve functional test coverage by 60%- Analyzed root cause to generate a detailed product heatmap and coverage report- Elevated automation coverage by 50% and authored a comprehensive set of documentation- Gathered business requirements and provided consultation for clients such as top tier world banks and stock market exchanges

San Francisco Bay Area

- Manipulated data with SQL to simulate user behaviors within banking and insurance industries- Investigate edge cases and built Impact Analysis to reduce regression issues from 12 to 2 effectively- Collaborated with Software Engineers, Project Managers, Product Support and clients across France and the UK

San Francisco Bay Area

Familiarity in Calypso integrated solutions including front office functions, risk and back office processing.

Taipei, Taiwan

•Coordinated efforts among 5 universities and arranged the whole project to improve the quality of academic lectures.•Assisted to the project: "The Present Situation and Future of Plant Factory in East Asia Seminar".•Assisted to organize a cross-school lecture team: “System Engineering Training Courses for Professors", which included 12 courses and totally 31 members.•Arranged the plan of "University and industry liaison system", an industry-university cooperation with 50 industry partners.•Arranged to set up the department level programs, compile the textbook for BIME.

Ux Academy, Design And Visual Communications, General

Ux Academy Foundations, Design And Visual Communications, General

Activities and Societies: UI design

Master Of Engineering (M.Eng.), Industrial Engineering And Operations Research

Bachelor Of Science (B.S.), Bio-Industrial Mechatronics Engineering

Activities and Societies: Bio-Industrial Mechatronics Engineering Student Association, National Taiwan University Student Association

Education record