Jessica West Email & Phone Number

The Colony, Tx, Us

Carrollton, Texas, United States

Dallas, Texas, United States

Previously Catering Supervisor.

Richardson, Tx

Dallas/Fort Worth Area

Answered calls and emails in a timely manner. Asked open-ended questions to assess customer needs. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Directed calls to appropriate individuals and departments. Assisted with purchases on customer’s behalf.

Dallas, Texas

Politely assisted customers in person and via telephone. Answered product questions with up-to-date knowledge of sales and store promotions. Assisted customers with food selection, inquiries and order customization requests. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Took catering orders, made the orders and delivered them in a timely fashion.

Lewisville, Texas

Recommended alternative items if product was out of stock. Replenished supplies, bags and other materials throughout the store. Learned, referenced and applied product knowledge information. Built/set-up displays to make the store experience interactive, engaging and reassuring. Dedicated to continuously improving sales abilities and product knowledge. Routinely answered customer questions regarding merchandise and pricing.

Irving, Texas

I was in charge of customer service at the front end of the store. I dealt with approving customer returns, answering phones and questions, making sure cashiers were doing their job correctly, and cross-training. I was also in charge of markdowns.

Associate Of Arts - Aa, Liberal Arts

Activities and Societies: Art ClubCurrently enrolled in the Liberal Arts program, hoping to finish my degree before 2019.

Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Art Club