Jim French Email & Phone Number

Arlington, MA

Greater Boston Area

At my last position I effectively designed and built business solutions which simplified and improved customer acquisition, processing, data collection, and business intelligence to deliver significant time and cost savings. I have successfully implemented new cloud based call center software, Five9, within agreed timescales, and effectively project.

Greater Boston Area

At this time I was responsible for managing organizational change which involved the adoption and integration of emerging technologies into existing business infrastructure. I successfully project managed the integration of commercial off-the-shelf applications together with hosted solutions which delivered process improvements and optimized business.

Pasadena CA

I was selected to co-lead an experienced team of IT leaders from all areas of the business to design, integrate and deliver Oracle eBusiness Suite Version 11.5 which provided support across 35 business segments. It was key to the success of the project that I established and maintained strong working relationships with functional process owners and Oracle.

New Jersey

While working in this busy and challenging role, I was responsible for the design, management and support of IT infrastructure and services for more than 1,200 users, which encompassed people management, stakeholder engagement, vendor management, procurement and budget control. I delivered the transformation of a technology business model from an end-user.

New Jersey

Directed team of developers and system administrator through application development, from requirements gathering and analysis to specification development to solution design, testing, and implementation. Prepared comprehensive project plans complete with scope, milestones, and deliverables. Prioritized program initiatives to optimize corporate ROI.

As Business Information Systems Manager I developed relationships with key technology partners to design, implement and support an Oracle-based financial solution.

Various

At this time I gained extensive experience as Project Financial Manager and Financial Manager for a successful engineering consultancy firm.