Justin Williams Email & Phone Number

Temecula, California, United States

- Prepared labels using computer applications such as UPS WorldShip and FedEx Ship Manager.- Verified that all necessary paperwork was completed accurately prior to releasing shipments.- Processed and recorded essential shipping data by utilizing computer applications.- Identified opportunities to improve operational efficiency in the shipping department.- Utilized knowledge of shipping regulations to validate compliance with government laws.- Implemented new procedures or systems to streamline operations within the department.- Created reports on shipment costs, delivery times, and freight charges.- Oversaw personnel's safe execution of shipping tasks to support organizational safety emphasis.- Accommodated requests of production and shipping personnel to promote internal responsiveness.- Packed, sealed, labeled, and affixed postage to prepare materials for shipping.

Riverside County, California, United States

- Developed and implemented strategies to improve operational efficiency of engineering processes.- Provided technical support during installation, maintenance and repair of engineering equipment.- Developed testing protocols and performed tests to ensure accuracy of engineering components.- Prepared comprehensive reports outlining project objectives, scope, timeline and budget estimates.- Performed root cause analysis to determine underlying issues related to engineering failures.- Collaborated with other engineers to develop innovative solutions for various projects.- Created detailed documentation regarding engineering procedures, designs and specifications.- Evaluated existing products and systems to identify opportunities for improvement or enhancement.- Conducted training sessions on proper use of engineering tools and equipment for staff members.- Conducted research to identify new technologies for product development.- Assessed customer needs through interviews and surveys and developed customized plans accordingly.- Designed cost-effective solutions to meet quality standards while minimizing production costs.- Analyzed customer requirements and designed solutions for complex technical problems.- Identified, evaluated and resolved system malfunctions by utilizing troubleshooting skills.- Managed and coordinated multidisciplinary teams and subcontractors to ensure successful project execution.- Collaborated with clients to identify and define project requirements and scope.- Prepared reports and delivered presentations to communicate engineering results or recommendations.- Directed and supported installation teams during start-up, testing and system commissioning.- Conducted studies to determine feasibility, costs or performance benefits of new equipment.

Perris, California, United States

- Managed the daily operations of multiple departments to maximize efficiency.- Developed talented team, participating in hiring, coaching, and performance management processes.- Maintained professional working relationships and promoted open lines of communication with staff.- Managed the operations of a large team, overseeing daily activities and long-term projects.- Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes.- Established operational policies, procedures, standards, and objectives in alignment with organizational goals.- Utilized problem solving skills to anticipate potential risks or obstacles within the organization.- Created and enforced policies and procedures to support compliance.- Provided leadership in creating innovative methods for streamlining business processes.- Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments.- Conducted regular audits of processes to ensure compliance with regulations and industry standards.- Identified opportunities for increasing productivity through increased automation or other strategies.- Performed cost analysis on various projects to determine areas for improvement or savings potential.- Analyzed financial data to identify trends and develop solutions that improved profitability.

Perris, California, United States

- Successfully managed day-to-day operations of a large team, providing guidance and leadership to ensure efficient workflow.- Oversaw staff development, training and performance management.- Trained, coached and mentored team members to foster a highly productive work environment.- Assigned tasks according to individual abilities while motivating staff to reach goals within deadlines.- Conducted regular performance reviews and provided feedback to team members.- Identified training needs for staff members and coordinated appropriate training programs.- Evaluated employee performance against set objectives on an ongoing basis.- Met with staff to discuss procedure adherence, proper job-specific techniques, and performance.- Planned, scheduled, and assigned work activities for personnel.- Ensured compliance with all safety regulations in the workplace to protect personnel and assets.- Contributed to strategic planning to guide decisions aligned with company vision and goals.- Recruited new employees based on job requirements while ensuring alignment with company culture values.- Created comprehensive reports detailing daily operations, trends, and areas needing improvement.- Developed processes for streamlining workflows that increased productivity by 30%.- Identified production bottlenecks using root cause analysis techniques resulting in an 18% reduction in cycle time.- Mentored employees in complex issue resolution and drafted scripts for addressing common challenges.

Perris, California

- Inspected incoming shipments for accuracy against the bill of lading.- Unloaded freight containers using hand tools, forklifts, and other material handling equipment.- Utilized RF scanners and data entry systems for accurate tracking of product movements.- Collaborated with team members to optimize efficiency in the warehouse.- Evaluated employee performance, motivating and disciplining staff when necessary.- Reviewed and analyzed inventory reports to identify areas of improvement in the warehouse.- Planned layout of warehouse to achieve optimum space for product.- Supervised, scheduled, and trained staff to drive safe and efficient operation of warehouse and delivery functions.- Oversaw warehouse job functions to meet on-time delivery needs.- Managed and directed daily activities of production and operations.- Lead team of 15 employees in achieving daily operational goals with an emphasis on safety and quality assurance.- Successfully managed the daily operations of a warehouse, including inventory control, receiving, and order fulfillment.- Monitored performance metrics such as cycle time, throughput rate, yield rate, making adjustments where necessary.- Created detailed reports outlining key performance indicators for management review and decision-making purposes.- Leveraged strong problem-solving skills to resolve conflicts among staff members in a timely manner.- Established standard operating procedures to ensure compliance with company regulations and industry standards.- Collaborated closely with cross-functional teams such as shipping, picking and put aways to meet customer needs effectively.- Developed and implemented efficient processes to optimize workflow for all departments in the warehouse facility.- Assisted in developing strategies for increasing efficiency and reducing operational costs across multiple warehouses.

Riverside, California

- Analyzed data to identify process improvement opportunities.- Utilized problem-solving techniques to troubleshoot process issues.- Ensured compliance with safety regulations during all stages of processing.- Assisted in developing processes to reduce costs and improve efficiency.- Monitored production activities for compliance with established standards.- Developed and implemented new procedures to streamline operations.- Created detailed reports on process performance metrics.- Maintained records of daily, weekly, and monthly production data.- Conducted research and analyzed trends to inform process decisions.- Developed training materials for personnel on new processes.- Created and drafted process reports for managers to document production totals and needs.- Executed process changes to reduce lead time and increase customer satisfaction.- Applied new procedures to align compliance with company regulations.- Monitored process performance metrics, analyzing data to identify bottlenecks and areas of improvement, and implementing corrective actions.

Murrieta, California, United States

- Developed training modules and documentation to train staff.- Executed productivity benchmarks across departments to maximize company revenue.- Conducted monthly meetings to create business plans to drive successful monthly business.- Oversaw personnel to maintain adequate staffing and minimize overtime.- Identified operational process inefficiencies to recommend necessary improvements.- Developed existing team into high productivity, results-oriented unit through creative initiatives.- Created weekly schedules based on predicted staffing needs, budgets and employee requests.- Addressed and resolved client or customer inquiries to foster superior standards of service.- Developed and maintained effective relationships with customers, staff, and vendors.- Developed customer service surveys to measure customer satisfaction.- Designed training materials for new hires on best practices for providing excellent customer service.- Demonstrated ability to develop and implement customer service policies and procedures.- Identified opportunities for improving customer satisfaction ratings through continuous process optimization.- Conducted regular performance reviews and provided coaching and feedback to staff members.- Provided ongoing support for existing customers by answering questions or addressing concerns in a timely manner.- Recruited and trained employees, fostering customer service mission and objectives.- Coached and provided feedback to staff to improve performance and achieve company objectives.- Interacted with customers to quickly handle escalated queries and complaints.- Utilized problem solving techniques to quickly resolve escalated issues from customers.

Riverside, California, United States

- Trained new employees on company policies and strong sales techniques.- Used knowledge of company products and services to recommend solutions to customers.- Partnered with store operations and merchandising to carefully balance inventory issues.- Followed merchandising guidelines to present visually appealing displays.- Developed and maintained relationships with customers to increase sales and loyalty.- Shared best practices for sales and customer service with other team members to help improve store's productivity.- Supported the sales team, answering customer inquiries with superior product knowledge.- Led and motivated sales team to consistently exceed sales goals and quotas.- Held team members accountable for performance and provided constructive feedback.- Empowered and mentored team members to achieve full sales potential.- Contributed to improving sales methodologies and best practices within team.- Identified and implemented training programs to address skill gaps and enhance team knowledge.- Provided sales coaching and mentoring to improve team member closing skills and negotiation techniques.- Developed and implemented strategic sales plans to maximize team performance.- Developed and implemented effective sales processes to optimize conversion rates.- Monitored sales performance metrics and implemented adjustments to sales strategies as needed.- Conducted performance reviews and set clear expectations for team members.- Built and established strong relationships with customers, enabling long-term partnerships.- Provided product information to customers and aligned products with customer needs to boost satisfaction.

Lakeland, Florida, United States

- Identified operational process inefficiencies to recommend necessary improvements.- Addressed and resolved client or customer inquiries to foster superior standards of service.- Assisted customers in finding products they were looking for by providing knowledgeable advice.- Developed and implemented effective strategies to improve customer service, increase sales and reduce operating costs.- Ensured proper maintenance and cleanliness of store premises at all times.- Analyzed customer feedback to identify areas of improvement in store operations.- Monitored inventory levels to ensure adequate stock is available for customers.- Performed daily audits of store operations to ensure accuracy in pricing and display standards.

Temecula, California, United States

- Performed preventative maintenance and repair on light to heavy duty vehicles, such as oil changes, brake repairs, and engine diagnostics.- Utilized hand tools, power tools, and diagnostic equipment to inspect and repair vehicles.- Researched technical bulletins from original equipment manufacturers to identify solutions that best fit customer needs while maintaining cost effectiveness.- Maintained accurate records of all service work performed in accordance with company guidelines.- Provided excellent customer service by communicating effectively with customers regarding the diagnosis and repair of their vehicles.- Performed complete tune-ups on automobiles which included replacing spark plugs and filters; adjusting timing and carburetor settings; checking ignition system and fuel pressure.- Conducted thorough inspections of vehicles for safety concerns, followed by necessary repairs or replacements of parts and components.- Diagnosed mechanical problems using computerized testing equipment and technical manuals.- Conferred with customers to obtain descriptions of vehicle problems and repair requirements.

Temecula, California, United States

- Utilized persuasive communication techniques to close deals quickly and efficiently.- Communicated product features, advantages, and benefits to customers.- Demonstrated use and operation of merchandise.- Sold merchandise, completed contracts, and arranged for delivery.- Recommended, select, and help locate and obtained merchandise based on customer needs and desires.- Demonstrated excellent customer service skills when dealing with client inquiries.- Generated new leads through cold-calling, networking, and referrals.- Participated actively in trade shows, conferences, exhibitions to promote company's products and services.- Utilized a consultative approach when engaging prospects over the phone or during face-to-face meetings.- Attended scheduled training sessions and department meetings to build expertise.- Generated leads and maintained lists of prospective customers.- Conducted regular follow ups with customers post purchase to ensure satisfaction and gauge loyalty levels.

Wildomar, California, United States

- Maintained files and filing, keeping sensitive information confidential.- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.- Compiled and entered data into various databases to ensure accuracy and completeness.- Maintained database of client contact information with accuracy and attention to detail.- Served as primary point of contact for facilitating operational and administrative inquiries.- Monitored daily operations in order to ensure efficient workflow processes were being followed.- Established professional and collaborative working relationships with company associates and external parties.- Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.- Built and maintained relationships with vendors and other external contacts.- Generated regular reports on project progress utilizing spreadsheet software applications like MS Excel and Access.- Created spreadsheets using advanced formulas and functions to analyze large datasets.- Coordinated travel arrangements for employees and clients as needed.- Conducted research projects related to specific topics assigned by the management team.- Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.

Associate Of Science - As, Economics

The courses in the A.A.-T in Economics for Transfer provide students with an ability to solve quantitative problems and think critically.

Associate Of Science - As, Computer Science

The curriculum in Computer Science is designed to provide the transfer student the opportunity to earn an Associate in Science in Computer.

Certificate, Accounting

The Accounting Certificate is designed to prepare students for entry-level positions in accounting in public and private sector areas.

High School Diploma