Joseph Mann Email & Phone Number

Department Of Child Support Services Stockton

Responds to requests for assistance on desktop and computer related problems including hardware, software, peripheral printers and related equipment; determines severity of problem and resolves or refers to higher-level information systems staff; installs, tests and configures computer hardware, software, programs and applications; troubleshoots to ensure functional operation.Performs a variety of technical duties in the installation, configuration and troubleshooting of hardware and software applications and equipment on networked systems; monitors computer systems, networks and applications for response time, problem prevention, performance and resource utilization; troubleshoots and maintains networked components including routers, hubs, bridges, and switches.Performs routine network administration duties such as monitoring or adding applications, users and devices, modifying user profiles, re-setting passwords and file maintenance; documents all network changes and revisions.Troubleshoots and diagnoses communication equipment problems to ensure functional operation; performs minor repairs; coordinates and oversees the installation of communications wiring and cabling.Performs minor repair on computer systems and peripheral equipment including printers, modems, scanners and related devices; coordinates major equipment repairs; locates vendors and ships parts as needed; arranges for vendor to perform on-site repairs.Conducts one-on-one training sessions with desktop users; provides information on system and application functions; communicates user access rights.Provides assistance to higher-level information systems staff in the evaluation, selection, acquisition and implementation of computer hardware and software solutions; provides assistance in determining communications requirements for new equipment installation; installs cabling and wiring for systems and peripheral equipment.

Stockton, Ca

I work under limited supervision, achieving the sales goal of the business unit through assisting in planning, coordinating and managing all operations of the store. These operations include: ensuring excellent customer service, meeting and exceeding the store’s annual sales goal, inventory shrinkage and high quality of work life results. I am a role that allows me the opportunity to supervise the work of subordinate associates.Assisting associates with executing the plan of meeting or exceed the store’s annual sales goal.Actively participate in all programs and procedures that drive sales.Achieve excellent customer service. Resolve customer concerns and complaints in a timely and gracious manner.Assist with scheduling associates effectively to ensure maximum floor coverage for excellent customer service and achieving store sales within the store’s payroll budget.Assist with communication, coaching and training of store associates on important information about products, sales techniques, company policies and guidelines or any other important issues.Help ensure payroll is processed correctly and on time.Manages annual inventory process within the store.

Lodi, California

Charleston, South Carolina Area