Kailey Marshall Email & Phone Number

New York, New York, United States

Richmond, Victoria, AU

Berlin, DE

Berlin, DE

Brooklyn, NY, US

-Prepares weekly performance assessments for 15 team members -Dedicated coach to 15 team members, providing on-the-spot coaching and feedback to improve performance and motivate teams to excellence-Builds, maintains, and implements comprehensive training materials for 15 member seasonal coaching team-Manages service recovery for challenged customers

Managed bill payment, scheduling, email correspondence, dictation, filing, personal product ordering, audition prep, and ad hoc necessities for a Broadway, TV, and Film actress.

New York, New York, US

-People leadership of staff including hiring of 7 people, training, onboarding, and scheduling employees -Ensured exemplary customer service towards patrons, and problem-solved when service was not exemplary.-All responsibilities to open and close restaurant, ensuring the restaurant stays up to code, and holding employees to the standards of the restaurant.

Astoria, NY, US

-Ensured exemplary customer service towards patrons, and problem-solved when service was not exemplary.-All responsibilities to open and close restaurant, ensuring the restaurant stays up to code and delivering on the brand promise.