Kaitlin Townsend Email & Phone Number

Columbia, Missouri Area

 Complete tasks related to month end close: Accrue COGs, Accrue Monthly Liabilities, Accrue Monthly Commission Amounts, review Accrued Revenue, and reconcile previous month’s accruals with the actual numbers posted Calculate commission payables quarterly for sales team and managers based on net profits Accounts Receivable Duties: Oversee Credit Application process and set limits for new customers, reconcile discrepancies between estimates and third-party actual data, create monthly AR invoices, forecast incoming monthly cash, set and achieve monthly collections goals, calculate allowance for doubtful accounts and book adjustments as needed, revise customer invoices as needed, post daily cash, reconcile customer accounts Accounts Payable Duties: Calculate and offset monthly intercompany payable costs, review payment run files bi-monthly, create monthly publisher bills, field emails regarding discrepancies and payment inquiries from vendors and sales teams Assist business department leads in creating annual budgets and sales revenue goals. Use this data throughout the year to compare to actual P&L and track commission goals achieved. Communicate with customers and coworkers worldwide with respect to their time zones Create and implement new procedures to save time and maximize efficiency – for example, created new procedure that reduced time to create vendor bills from five days to two Work daily in Excel with extensive use of various macros, formulas and pivot tables Manage monthly office budget for snacks and catering, as well as the budgets for planning events and monthly treats in an effort to maintain a high office morale Assisted with procedure training and transfer of job duties within accounting teams through four acquisitions and one merger Participated in multiple successful external audits with PricewaterhouseCoopers Experienced in Quickbooks, Great Plains and NetSuite accounting software

Columbia, Missouri Area

Columbia, Mo

Columbia, Missouri Area

AdKarma is an online advertising company that connects digital audiences with brands through premium content across devices. AdKarma is focused on helping brands maximize return on spend by providing the most efficient and effective marketplace for digital advertising.

Columbia, Missouri Area

Greeted guests and ensured that all expectations were exceededSolved any guest related problems or concernsTracked and monitored direct bill accounts’ limits and payments, including sending invoicesInterviewed and trained new employeesCoached and counseled employeesExceeded sales call goals each monthCreated schedules for staff based on hotel occupancy and needsMaintained a cash drawer totaling $1700 and created bank deposits with daily profits

Front Desk:reservations, phone, billing, assist customers with check in/out and make them feel welcomeBartending: Mix drinks/Prepare food, Interact with the customers

Student And Auxiliary Services

Assist with coordinating services such as conferences, weddings and receptions within the Missouri Student Unions for student organizations, University departments and off-campus usersConfirm details, collect deposits, confirmations and contracts from customers regarding their eventsRepresent the Missouri Unions at conferences and other special events, including local wedding showsPerform clerical duties such as filing contracts, mail, answering phones, making reservations using EMS softwareAssisted in creating and branding new wedding packages

o Answer phones /Reservations/Balance cash drawero Greet and Assist customers o Prepared food for concessiono Computer Experience: Microsoft Word, Excel, Fore! Reservations, Bento 3o Oversaw the Cart Attendantso Managed weekly League play - including team registration, recording scores, handling prize money and announcing winnerso Managed or assisted with tournament play – including advertising, designing and sending invitations, recruiting sponsors, organizing catering, team registration, recording scores, handling prize money and announcing winners

Bachelor Of Science (Bs), Parks Recreation And Tourism; Emphasis In Tourism Development

Activities and Societies: Sigma Sigma Sigma 2008-2010, MUTV Marketing Team 2008-2009, Mizzou Meeting Planners Association

General Education

Activities and Societies: Class Valedictorian, Class President, Varsity Softball - Captain and MVP, Varsity Basketball - Captain and MVP.