Anil Patel Email & Phone Number

Raleigh, North Carolina, United States

Ticket Management: • Utilize Monday.com board to receive, track, and troubleshoot tickets related to Salesforce Marketing Cloud Intelligence.Data Stream Handling:• Perform data stream reloads.• Build various data streams for advertiser reporting.• Map data streams to ensure alignment with the database and Demand-Side Platforms (DSP).Dashboard Support:• Troubleshoot issues on Account Executives'/Managers' dashboards, including spend, clicks, and calculated metrics.• Ensure accuracy and functionality of dashboard elements.Low-Code Java Usage:• Implement low-code Java to map and create exceptions in data streams.• Occasionally develop dashboard maps for client data.Client Reporting:• Ensure accurate and timely reporting for clients by managing and troubleshooting data streams and dashboard functionalities

Phoenix, Arizona, United States

◦ Helped provide customer driven load testing solutions for ERP products to meet system expectations◦ Worked with PSTuners team to learn load testing methodology, server turning, and ERP tuning◦ Experience with a variety of tests including burst, load, stress, and capacity◦ Worked with Jmeter and AWS Cloud to simulate user load

Indiana, United States

• Develop metrics, KPI’s, cost analysis, and dashboards for enhanced marketing performance, fostering improved client engagement• Utilizing data analysis techniques to deliver business intelligence, supporting iterative marketing efforts and leading to a heightened market advantage• Analyze sales performance and web traffic to make data driven decisions for increased sales

Indiana, United States

• Developed and executed marketing campaigns centered around enhancing customer experience• Fostered client relationships with medical practices for the purpose of selling our products• Facilitated weekly meetings to discuss team performance and goals

Great Falls, Virginia, United States

• Provided customer service ensuring a seamless check out experience • Resolved customer disputes, enhancing overall satisfaction and fostering positive interactions

Information Systems, Information Technology

Information Systems