Anil Patel Email & Phone Number

Raleigh, North Carolina, United States

• Ticket Management:
• Utilize Monday.com board to receive, track, and troubleshoot tickets related to Salesforce Marketing Cloud Intelligence.Data Stream Handling:
• Perform data stream reloads.
• Build various data streams for advertiser reporting.
• Map data streams to ensure alignment with the database and Demand-Side Platforms (DSP).Dashboard Support:
• Troubleshoot issues on Account Executives'/Managers' dashboards, including spend, clicks, and calculated metrics.

Phoenix, Arizona, United States

• Helped provide customer driven load testing solutions for ERP products to meet system expectations
• Worked with PSTuners team to learn load testing methodology, server turning, and ERP tuning
• Experience with a variety of tests including burst, load, stress, and capacity
• Worked with Jmeter and AWS Cloud to simulate user load

Indiana, United States

• Develop metrics, KPI’s, cost analysis, and dashboards for enhanced marketing performance, fostering improved client engagement
• Utilizing data analysis techniques to deliver business intelligence, supporting iterative marketing efforts and leading to a heightened market advantage
• Analyze sales performance and web traffic to make data driven decisions for increased sales

Indiana, United States

• Developed and executed marketing campaigns centered around enhancing customer experience
• Fostered client relationships with medical practices for the purpose of selling our products
• Facilitated weekly meetings to discuss team performance and goals

Great Falls, Virginia, United States

• Provided customer service ensuring a seamless check out experience
• Resolved customer disputes, enhancing overall satisfaction and fostering positive interactions

Information Systems, Information Technology

Information Systems