Train, supervise staff, and execute Account Management System (AMS) procedures. Keying orders, processing customer maintenance, customer follow-up, verifying new accounts, and administrative support of the General Manager, Service, Sales, and Production Departments.Communicate with internal and external customers, via the telephone or in person, ensuring that any issues are brought to the attention of the appropriate member of management in a timely manner. Manage and support human resource activities at the location, including administering/monitoring the Affirmative Action process, conducting new hire orientation and assisting all employees with basic benefits, health insurance, 401k, vacation/sick time and payroll issues. Review, organize, and maintain customer files, payroll files, employee files and other required confidential records.Manage financial tasks to include vouchering and submitting invoices for approval and payment, maintaining vendor files, managing accounts receivables collection to expected levels, producing customer summary billing, posting checks/deposits, and ordering general office supplies.Perform payroll duties, including submitting payroll, auditing vacation and sick time, logging attendance, tracking commissions and processing additional compensation. Maintain the location records like the OSHA log, Affirmative Action log, etc.

Greeting and cashing out customers. Taking care of customers with a positive attitude, attending their wants and needs. Working with other servers, kitchen staff, and management staff to make sure the restaurant runs effectively.